Makenna Zadow
Mankato,MN
Summary
Knowledgeable Community Assistant with strong track record in helping maximize occupancy rates and reduce turnover through positive communication and skilled community management. Handles conflicts effectively through solution-oriented approach. Connects positively with tenants to keep accounts current and minimize unsavory behaviors. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Community Assistant
Summit & Jacob Heights
01.2024 - Current
- Enhanced community engagement by organizing and implementing events and activities.
- Promoted a positive living environment for residents through effective communication and conflict resolution.
- Assisted in the development of marketing materials to increase awareness of community programs and services.
- Improved resident satisfaction by addressing concerns, providing resources, and offering support as needed.
- Assisted in managing social media accounts to engage residents effectively while showcasing upcoming events and initiatives.
Sales Associate
Fleet Farm
01.2024 - Current
- Engaged with customers to build rapport and loyalty.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assistant Manager
Speedway Gas Station
01.2022 - 08.2022
- Created employee schedules to align coverage with forecasted demands.
- Managed senior-level personnel working in marketing and sales capacities.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Developed detailed plans based on broad guidance and direction.
- Mentored team members to enhance professional development and accountability in workplace.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Bachelor of Science - Marketing
Minnesota State Mankato
Mankato, MN12.2025
Skills
- Documentation Management
- Quality Assurance Controls
- Progress Evaluations
- Meeting facilitation
- Budget Administration
- Marketing knowledge
- Financial Management
- Cash Register Operation
- Staff Support
- Goal-Driven
- Product Runs
- Dependable and Responsible
Timeline
Community Assistant
Summit & Jacob Heights
01.2024 - Current
Sales Associate
Fleet Farm
01.2024 - Current
Assistant Manager
Speedway Gas Station
01.2022 - 08.2022
Bachelor of Science - Marketing
Minnesota State Mankato
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