Makenna Giffin
Columbia,SC
Summary
Reliable professional with 4 years of experience in providing superior customer service. Highly effective at multi-tasking in busy, high pressure environments. Quick and eagar to learn company procedures and policies and execute them promptly and accurately.
Overview
3
3
years of professional experience
Work History
Gas Dock Attendant
10th St. Wharf Marina
05.2023 - 08.2023
- Managed $1000 plus cash transactions with precision, maintaining accurate records of sales and balancing cash registers at end of each shift.
- Proficiently operated gas pumps and fueling equipment to provide precise and efficient fueling services for boats and watercraft.
- Provided exceptional customer service by assisting customers with fueling, addressing inquiries about local waterways, and offering guidance on safety protocols.
- Worked effectively as part of team, coordinating tasks with colleagues to ensure smooth operations during peak periods.
- Monitored fuel levels and inventory, promptly reporting any shortages or ordering additional supplies as needed.
Lead Counter Employee
Pisa Pizzeria
09.2020 - 08.2023
- Proficiently managed cash register to precisely and promptly process costumer payments.
- Accurately and efficiently processed customer orders, both in-person and over phone, ensuring correct items, sizes, and toppings were selected in high traffic tourist destination.
- Maintained high level of order accuracy by double-checking orders before preparation and verifying special requests.
- Effectively managed multiple tasks during peak hours, such as answering phones, taking orders, and coordinating with kitchen staff for efficient food preparation.
Sales Associate
Francesca's Boutique
12.2021 - 03.2022
- Assisted with visual merchandising and store displays, ensuring that products were attractively showcased to enhance customer interest.
- Monitored inventory levels, restocked shelves, and assisted with regular inventory counts to optimize stock availability.
- Educated customers about product details and benefits to facilitate informed purchasing decisions.
- Accurately processed customer transactions through purchasing system, handling cash, credit card, and electronic payments.
Beach Badge Checker
Ocean City Beach Fee
06.2020 - 08.2021
- Patrolled beach to enforce rules and regulations and issued stern warning to violators to protect health and well-being of beach-goers.
- Supervised a team of six beach badge checkers responsible for verifying and distributing beach access badges.
- Achieved daily beach badge sales totaling more than $1000 while accurately handling handling cash transactions and maintaining secure cash-handling practices.
Education
Bachelor of Science - Mathematics
University of South Carolina - Columbia
Columbia, SC05.2026
Skills
- Customer Service
- POS System Operations
- Critical Thinking
- Social Media
- Multitasking Strengths
- Mathematics
- Money Handling
- Productivity Maximization
Timeline
Gas Dock Attendant
10th St. Wharf Marina
05.2023 - 08.2023
Sales Associate
Francesca's Boutique
12.2021 - 03.2022
Lead Counter Employee
Pisa Pizzeria
09.2020 - 08.2023
Beach Badge Checker
Ocean City Beach Fee
06.2020 - 08.2021
Bachelor of Science - Mathematics
University of South Carolina - Columbia
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