Makensie Moses
Castle Rock
Summary
Proactive and reliable multitasker with excellent organization skills and ability to prioritize patient needs and coordinate daily basic care needs.
Overview
9
9
years of professional experience
Work History
Perioperative Support Specialist
AdventHealth
12.2023 - Current
- Assisted surgical teams in preparing operating rooms and ensuring all necessary instruments are sterile and available.
- Supported anesthesia staff by preparing equipment and monitoring patients' vital signs during procedures.
- Trained new staff on perioperative protocols, enhancing team performance and compliance with safety standards.
- Enhanced surgical team efficiency by assisting with patient positioning, draping, and other necessary tasks for successful surgeries.
- Reduced post-operative complications by ensuring proper handling, cleaning, and sterilization of surgical instruments and equipment.
Patient Service Representative/ Patient Care Tech
Health Images
10.2022 - 10.2023
- Welcomed and checked in +50 patients a day.
- Referred patients to appropriate medical departments and responded to over 40 calls with scheduling requests daily.
- Gather patient data to ensure accurate medical records, identify, monitor, and record symptoms in patient charts.
- Documented the medical history of each patient when records weren’t already on file.
- Provided emotional support, physical assistance, and encouragement for patients before and during exams.
Shift Supervisor
Red Robin
01.2022 - 10.2022
- Resolved customer complaints and issues by offering thoughtful solutions to maintain customer satisfaction.
- Built performance-oriented culture with satisfied, hardworking employees by highlighting employee success and developing leaders from within.
- Trained new employees and delegated daily task and responsibilities.
Law Office Intern
Law Office of Georgina Hughes
02.2021 - 12.2021
- Organized legal filing system to maximize efficiency.
- Interviewed and communicated with clients via phone or email.
- Contacted clients to schedule appointments and discuss progress of cases.
Bartender Shift Manager
Calabria Pizzeria
05.2017 - 12.2021
- Served high customer volumes during special events, nights, and weekends.
- Organized inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
Bachelor of Science - Nursing
Arizona College of Nursing
Aurora, CO12-2027
Middle Tennessee State University - Criminal Justice and Behavioral Science
Middle Tennessee State University
Murfreesboro, TennesseeSkills
- Conflict resolution techniques
- Patient emotional support
- Inventory control and record keeping
- Creative problem solving
- Teamwork and cooperation
- Attention to detail
Timeline
Perioperative Support Specialist
AdventHealth
12.2023 - Current
Patient Service Representative/ Patient Care Tech
Health Images
10.2022 - 10.2023
Shift Supervisor
Red Robin
01.2022 - 10.2022
Law Office Intern
Law Office of Georgina Hughes
02.2021 - 12.2021
Bartender Shift Manager
Calabria Pizzeria
05.2017 - 12.2021
Middle Tennessee State University - Criminal Justice and Behavioral Science
Middle Tennessee State University
Bachelor of Science - Nursing
Arizona College of Nursing