Makensie Petzold

As a Community Ambassador at Mission BBQ, I represented the restaurant at local events and helped build strong connections within the community. I supported fundraisers, school events, and community gatherings by setting up booths, handing out food samples, and sharing information about Mission BBQ’s values and mission. A big part of my role was engaging with guests in a friendly and welcoming way, answering questions, and helping create a positive impression of the brand. I also worked closely with team members to prepare for events, stay organized, and make sure everything ran smoothly. Through this role, I learned how important teamwork, communication, and community involvement are, and I took pride in being part of a company that gives back and supports local heroes.

• Implemented strategies to take advantage of new opportunities.
• Identified training needs for staff members and developed appropriate programs.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Worked effectively in team environments to make the workplace more productive.
• Acted as a liaison between upper management and staff, facilitating open communication.
• Coached and mentored individuals on professional development goals.
• Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
• Fostered a positive and motivating work environment, leading to an increase in team morale.

• Organized creative activities to develop children's physical, emotional and social growth.
• Cared for children of various ages and assisted with feeding, dressing and daily activities.
• Changed diapers as needed.
• Minimized TV and mobile device time by engaging children with games and physical books.