Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makenze Wright

Gurnee,IL

Summary

Dynamic and customer-focused professional with experience at Popeye's, excelling in multitasking and teamwork. Proven ability to enhance customer satisfaction through efficient service and strong communication skills. Adept at order management and maintaining a clean environment, contributing to a welcoming atmosphere that encourages repeat business.

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspace. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in Popeye's role.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Game operations professional with proven track record of ensuring smooth game-play and resolving player concerns efficiently. Focused on team collaboration, adaptable to changing needs, and committed to achieving high-quality results. Skilled in troubleshooting technical issues and providing excellent customer service.

Diligent [Desired Position] with comprehensive experience in managing game operations and ensuring seamless player experience. Successfully executed numerous in-game events and resolved player issues swiftly. Demonstrated strong problem-solving abilities and effective communication skills.

Overview

2
2
years of professional experience

Work History

Crew Member

Popeyes
Gurnee, IL
08.2024 - 06.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with 4 teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Sales Associate

Old Navy
Gurnee, IL
11.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered 7 customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Game Operator

Sixflags
Gurnee, IL
04.2023 - 06.2023
  • Adapted quickly to new games and platforms within the company''s portfolio.
  • Promoted a safe and enjoyable gaming atmosphere by enforcing rules and policies consistently.
  • Maintained strong relationships with key stakeholders within the gaming community.
  • Assisted in the development of new games by providing valuable feedback during testing phases.
  • Collaborated with 2 other team members to improve overall game quality and functionality.

Education

High School Diploma -

Warren Township Highschool
Gurnee, IL
05-2025

Skills

  • Self-discipline
  • Influencing skills
  • Multi-tasking strength
  • Goal oriented
  • Adaptability
  • Teamwork
  • Customer service
  • Adaptability and flexibility

Timeline

Crew Member

Popeyes
08.2024 - 06.2025

Sales Associate

Old Navy
11.2023 - 01.2024

Game Operator

Sixflags
04.2023 - 06.2023

High School Diploma -

Warren Township Highschool
Makenze Wright