MaKenzi Mihalovic
Winona,MN
Summary
Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Wallcoverings Manager
Menards
06.2018 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Created weekly schedule 3 weeks in advance for a team of about 10 employees.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated with all departments, vendors and representatives to maximize sales not only for my department, but the entire store.
Assistant Front End Manager
Menards
01.2020 - 09.2020
- Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
- Enhanced loss prevention measures through diligent monitoring of front-end activity and promoting employee awareness about potential risks.
- Assisted in training initiatives aimed at improving cashier efficiency and reducing errors in transactions.
- Counted tills both manually and through a machine to ensure correct amounts daily.
- Operated, cleaned and assisted others in using a machine to dispense tills and to return tills in the morning and end of nights.
Education
High School Diploma -
St. Charles Secondary
Saint Charles, MN06.2018
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Cross-Functional Teamwork
- Sales Techniques
- Schedule Preparation
- Sales management
- Budget Control
Timeline
Assistant Front End Manager
Menards
01.2020 - 09.2020
Wallcoverings Manager
Menards
06.2018 - Current
High School Diploma -
St. Charles Secondary