Makenzie Bruno
Orlando,USA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Professional communicator with proven history of delivering dynamic presentations that resonate with diverse audiences. Known for fostering collaborative environment and consistently delivering results. Emphasizes clear communication and adaptability, making valuable contributions to team efforts.
Overview
11
11
years of professional experience
Work History
Quick Service Food Server
Walt Disney World Resort
07.2022 - Current
- Reduced customer wait times f by quickly operating customer window and sales register
- Greeted customers promptly and took orders to keep flow of traffic moving
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness
- Performed shift change tasks each day to keep store neat and running smoothly
- Accurately operated cash register to process customer payments
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Developed and actualized customer service initiatives to decrease wait times
- Was able to help hundreds of customers daily
Disney College Program Intern
Walt Disney World Resort
09.2021 - 07.2022
- Greeted customers at counter to fulfill requests and answer questions
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
- Was a leader in my location amongst my peers and was an individual they knew they could turn to for help and answers
Early Childhood Educator
Bright Beginnings Learning Center
11.2020 - 09.2021
- Maintained and fostered positive and constructive interactions with staff, families and children
- Communicated with parents and other staff about student progress
- Implemented developmentally and culturally appropriate curriculum for children, creating positive and safe classroom environments
- Reviewed staff-written materials and edited for content and brevity
- Worked with 22 families everyday to problem solve to ensure that their child is getting the most out of their education
Before and After School Assistant¡
Harborside Community Counsel
09.2014 - 11.2020
- Cared for children ages five to twelve in nurturing and age-appropriate way
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children
- Instructed children in crafts and other activities to promote gross and fine motor skills
- Kept areas clean, organized and stocked, and sanitized surfaces and toys each day
- Prepared billing statements and invoices for 23 families monthly
- Submitted cash and check deposits and generated cash receipts to record money received
Manager
ReRunz Co.
08.2015 - 09.2017
- Accomplished multiple tasks within established timeframes
- Onboarded new employees with training and new hire documentation
- Cross-trained existing employees to maximize team agility and performance
- Maximized performance by monitoring daily activities and mentoring team members
- Promoted business via social media to generate leads and maximize brand identity
- Devised processes to boost long-term business success and increase profit levels
- Oversaw business budget planning for a grant won in the amount of $10,000 and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs
- Set, enforced and optimized internal policies to maintain responsiveness to demands
- Frequently studied market to keep abreast of new industry trends
- Determined best courses of action for company based on regional market trends and demands
Education
Bachelor Of Science - Educational Psychology
Salem State University
Salem, MA05.2021
Skills
- Safety Awareness
- Public Speaking
- Excellent customer service
- Efficient work pace
- Strong multitasking
- Reliability and punctuality
- Confident delivery
- Visual aids creation
Timeline
Quick Service Food Server
Walt Disney World Resort
07.2022 - Current
Disney College Program Intern
Walt Disney World Resort
09.2021 - 07.2022
Early Childhood Educator
Bright Beginnings Learning Center
11.2020 - 09.2021
Manager
ReRunz Co.
08.2015 - 09.2017
Before and After School Assistant¡
Harborside Community Counsel
09.2014 - 11.2020
Bachelor Of Science - Educational Psychology
Salem State University
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