Makenzie Goss
Cambridge Springs,PA
Summary
Dynamic and results-driven professional with experience at Intermediate Unit 5, specializing in classroom support and customer service excellence. Leveraged exceptional communication and problem-solving skills to enhance learning environments while streamlining operational processes. Proven track record of effective collaboration with teams, fostering a calm and patient atmosphere that drives positive educational outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Teacher's Aide
Intermediate Unit 5
Erie, PA
06.2023 - 07.2023
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Created visual aids for use in classroom presentations or lessons plans.
- Supervised children and participated with children in activities.
- Assisted teachers with lesson preparation and curriculum implementation.
- Organized classrooms and maintained supplies inventory.
Cashier
JOANN Fabrics and Crafts
Meadville, PA
06.2020 - 04.2023
- Maintained cleanliness of the checkout area including countertops, registers, windowsills, and floors.
- Stocked shelves with merchandise when needed.
- Processed efficient and accurate cash, check, debit, and credit card payments using the Point-of-Sale system.
- Helped with purchases and signed customers up for rewards program.
- Processed credit card, cash, and check payments, ensuring accurate transactions.
Restaurant Hostess
Cracker Barrel
Erie, PA
04.2019 - 10.2019
- Monitored dining area to assess server capacity and estimate wait times.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Greeted customers, answered questions and recommended specials to increase profits.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Education
Master of Science - Communication Sciences And Disorders
Edinboro University of Pennsylvania
Edinboro, PA05-2025
Bachelor of Science - Communication Sciences And Disorders
Edinboro University of Pennsylvania
Edinboro, PA05-2023
Skills
- Classroom support
- Calm and patient demeanor
- Friendly and outgoing
- Verbal and written communication
- Team collaboration
- Problem-solving
- Customer service excellence
- Time management skills
Certification
- : CAPCSD Clinical Educator course Module 3: Feedback Strategies
- MBSImP (a standardized method for the assessment of swallowing physiology from videofluoroscopy imaging used during modified barium swallowing studies)
- SPEAK OUT! Training
- Passy-Muir, and Speaking Valve application, a Lingraphica certification
- Brain Health Basics: Strategies for SLPs to Support Healthy Aging for Adult Patients
- Dementia: Writing Appropriate Goals for Patients
- Laryngectomy Basics: An Introduction to Voice and Pulmonary Changes, Phast Phonemic Awareness Phun
- Cranial Nerve Examination for the Speech-Language Pathologist
- Assessing Skill-based Feeding and Swallowing Disorders: Birth to Three
- Dysphagia after TBI: Etiology and Evaluation
- Dysphagia in Neurodegenerative Disease
- Anxious Eaters and Anxious Mealtimes
- Purposeful Play for Therapeutic Progress
- An Overview of Pediatric Language Disorders, Preschool Language, Emergent Literacy, and Pretend Play
On-Campus Clinical Experience
PennWest Community Health Speech-Language Pathology Clinic at Edinboro Edinboro, PA
January 2024 - November 2024
- Gained exposure to pediatric, adult, and geriatric populations and addressed a wide range of communication challenges
- Gained hands-on experience using assessment tools
- Provided family education and support, offering resources and strategies
Off-Campus Clinical Experience
Conneaut Lake Elementary School Conneaut Lake, PA
January 2025 - March 2025
- delivered one-on-one and small group therapy sessions
- monitored and documented client progress
- participated in multidisciplinary team meetings
Off-Campus Clinical Experience
TwinBrook Rehabilitation and Nursing Center Erie, PA
March 2025 - June 2025
Timeline
Teacher's Aide
Intermediate Unit 5
06.2023 - 07.2023
Cashier
JOANN Fabrics and Crafts
06.2020 - 04.2023
Restaurant Hostess
Cracker Barrel
04.2019 - 10.2019
- : CAPCSD Clinical Educator course Module 3: Feedback Strategies
- MBSImP (a standardized method for the assessment of swallowing physiology from videofluoroscopy imaging used during modified barium swallowing studies)
- SPEAK OUT! Training
- Passy-Muir, and Speaking Valve application, a Lingraphica certification
- Brain Health Basics: Strategies for SLPs to Support Healthy Aging for Adult Patients
- Dementia: Writing Appropriate Goals for Patients
- Laryngectomy Basics: An Introduction to Voice and Pulmonary Changes, Phast Phonemic Awareness Phun
- Cranial Nerve Examination for the Speech-Language Pathologist
- Assessing Skill-based Feeding and Swallowing Disorders: Birth to Three
- Dysphagia after TBI: Etiology and Evaluation
- Dysphagia in Neurodegenerative Disease
- Anxious Eaters and Anxious Mealtimes
- Purposeful Play for Therapeutic Progress
- An Overview of Pediatric Language Disorders, Preschool Language, Emergent Literacy, and Pretend Play
Master of Science - Communication Sciences And Disorders
Edinboro University of Pennsylvania
Bachelor of Science - Communication Sciences And Disorders
Edinboro University of Pennsylvania
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