Makenzie Jordan
Murrieta,CA
Summary
Experienced tour guide successful at increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 2 Years of progressive leadership experience. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
3
3
years of professional experience
Work History
Family Babysitter
Multiple Employers
Murrieta, California
03.2020 - Current
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Communicated positively with children and guardians.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Able to handle caring for more than one child at one time.
Horse Back Guide
Fronteir Pack Station
June Lake, CA
06.2022 - 08.2022
- Followed operational procedures and enforced product standards, quality and consistency.
- Supported smooth front end activities through steady product flow and accurate pricing.
- Greeted customers and helped with tour questions, selections and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about ride policies and addressed customer concerns.
- Guided groups of up to 25 people on tours of June Lake.
Education
High School Diploma -
Vista Murrieta High School
Murrieta, CA06.2022
Skills
- Strong Communication and Interpersonal Skills
- Educational Opportunities
- Teamwork and Collaboration
- Time Management
- Building Customer Loyalty
- Locating Merchandise
- Product Promotion
- Adaptable and Flexible
- Ability to Lift 40 Pounds
- Customer Service
- Stocking and Receiving
- Product Recommendations
Timeline
Horse Back Guide
Fronteir Pack Station
06.2022 - 08.2022
Family Babysitter
Multiple Employers
03.2020 - Current
High School Diploma -
Vista Murrieta High School
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