Overview
Work History
Education
Skills
Objective
Certification
Timeline
Generic

Makenzie Kamphuis

Jenison,MI

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Lacari's Sicillian Pizza Kitchen
04.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Kichen Manager

Bird Dogs
07.2019 - 08.2020
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.

Food Runner

The Win Tavern
01.2018 - 03.2019
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.

Education

Phlebotomy Certification NHCO - Phlebotomy

Phlebotomy Training Specialists
Grand Rapids, MI
03.2024

Diploma - Diploma

Jenison High School
Jenison, MI
06.2021

Skills

  • Customer service
  • Problem solving
  • Attention to detail
  • Communication skills
  • Disease and prevention
  • Patient care
  • Specimen preparation
  • Blood sampling

Objective

I am seeking to contribute to a Healthcare team dedicated to providing excellent patient care.

Certification

  • National certified Phlebotomy technician NHCO
  • Phlebotomy certification PBT

Timeline

Server

Lacari's Sicillian Pizza Kitchen
04.2022 - Current

Kichen Manager

Bird Dogs
07.2019 - 08.2020

Food Runner

The Win Tavern
01.2018 - 03.2019

Phlebotomy Certification NHCO - Phlebotomy

Phlebotomy Training Specialists

Diploma - Diploma

Jenison High School

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Makenzie Kamphuis