Makenzie Lampshire
Waco,TX
Summary
Knowledgeable individual with professional experience in the food service industry, specializing in customer engagement and operational efficiency. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for training new team members and maintaining high cleanliness standards, contributing to improved service delivery and customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Barista
Cafe Crèma
Atlanta, TX
12.2024 - 05.2025
- Prepared high-quality espresso beverages to meet customer preferences.
- Maintained cleanliness and organization of workstations and equipment.
- Assisted in training new baristas on coffee preparation techniques.
- Managed inventory levels to ensure sufficient stock of supplies.
Ice Cream Server
Dippin' Dots Ice Cream
Grand Junction, CO
05.2014 - 05.2025
- Provided exceptional customer service by accurately taking orders and ensuring timely delivery of products.
- Maintained clean and organized workstations to comply with health and safety regulations.
- Assisted in training new staff on ice cream preparation techniques and customer interaction best practices.
- Handled cash transactions efficiently, ensuring accuracy in daily sales reconciliation.
Volunteer
Mission Atlanta
Atlanta, TX
02.2025 - 03.2025
- Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
- Fostered sense of community, organizing neighborhood gatherings.
- Enhanced visitor experience by conducting informative and engaging museum tours.
After-School Program Leader
BLAST
Atlanta, TX
09.2022 - 12.2022
- Developed engaging lesson plans to enhance student learning and participation.
- Facilitated daily activities promoting teamwork and social skills among students.
- Collaborated with staff to ensure a safe and supportive environment for all participants.
- Mentored junior leaders, providing guidance on program execution and best practices.
Education
Bachelor of Business Administration - Entrepreneurship
Baylor University
Waco, TX05.2029
High School Diploma -
Atlanta High School
Atlanta, TX05.2025
Skills
- Cleanliness standards
- Adaptability to change
- Supply ordering
- POS system operation
- Exceptional customer service
- Greeting customers
- Flexible schedule
- Brand promotion
- Kitchen operations
Certification
- Seed to Cup Barista Training
- Baley certified
- Broadcasting and Journalism
Timeline
Volunteer
Mission Atlanta
02.2025 - 03.2025
Lead Barista
Cafe Crèma
12.2024 - 05.2025
After-School Program Leader
BLAST
09.2022 - 12.2022
Ice Cream Server
Dippin' Dots Ice Cream
05.2014 - 05.2025
Bachelor of Business Administration - Entrepreneurship
Baylor University
High School Diploma -
Atlanta High School