Makenzie Landis

• Provided phlebotomy services in support of military Reservists during readiness and medical evaluations
• Delivered patient-centered care while performing venipuncture and capillary blood collection
• Verified patient identity and ensured accurate specimen labeling and clinical documentation
• Maintained patient comfort, safety, and professionalism during procedures
• Adhered to infection control, safety, and quality standards in accordance with military and clinical protocols

• Conducted blood draws and plasma collection procedures
• Monitored donor safety and responded appropriately to adverse reactions
• Maintained compliance with regulatory, safety, and quality requirements

• Assisted with blood collection and specimen processing
• Supported clinical research staff with patient intake and documentation
• Observed clinical trial protocols and regulatory compliance

Honorable Discharge

• Managed aviation administrative operations and personnel records
• Maintained accuracy, confidentiality, and regulatory compliance
• Supported operational readiness through scheduling and documentation
• Demonstrated leadership, accountability, and ethical responsibility within federal systems