Makenzie Long
Irmo,SC
Summary
Dynamic Pharmacy Technician with proven expertise at CVS Pharmacy in medication management and regulatory compliance. Recognized for exceptional customer service and effective communication, ensuring patient satisfaction and safety. Skilled in pharmaceutical inventory and training new staff, consistently maintaining a clean and organized workspace while adhering to safety standards.
Positive and compassionate with dedication to patient care and support. Knowledge of basic medical procedures and patient monitoring, ensuring accurate record-keeping and assisting with daily activities. Committed to improving patient well-being and providing high-quality care.
Transitioning from healthcare environment, applying valuable skills in patient care and support. Developed expertise in medical procedures and patient interaction, emphasizing accuracy and compassion. Seeking new opportunities to leverage these skills in different field while maintaining commitment to providing excellent support and care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Nursing Technician
Lexington Medical Center
05.2025 - Current
Pharmacy Technician
CVS Pharmacy
10.2023 - 05.2025
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Ensured compliance with state and federal pharmacy laws and regulations.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Answered telephones to respond to questions or requests.
- Assisted in training new employees on pharmacy procedures.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
Education
Some College (No Degree) - Sonography
Midlands Technical College
West Columbia, SCSkills
- Medication management
- Pharmaceutical inventory
- Patient assessment
- Customer service
- Regulatory compliance
- Effective communication
- Communication skills
- Attention to detail
- Team collaboration
- HIPAA
- Butterfly needle technique
- Venipuncture and capillary puncture
- Health and safety
- Patient care
- Sanitation and sterilization
- Vital signs measurement
- Lead placement
- Certified in CPR/AED
Certification
Phlebotomy Technician
EKG Technician
CNA
Patient Care Technician
References
References available upon request.
Education and Training
true,other
Timeline
Nursing Technician
Lexington Medical Center
05.2025 - Current
Pharmacy Technician
CVS Pharmacy
10.2023 - 05.2025
Some College (No Degree) - Sonography
Midlands Technical College
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