Makenzie Lossett
Slidell,LA
Summary
Driven professional with extensive experience in patient access and medical billing, notably at KSFMC. Excelled in HIPAA compliance and insurance verification, securing patient information and optimizing insurance processes. Demonstrated exceptional customer service by effectively resolving denied claims, leading to successful reimbursements. Proven ability to stay calm under pressure, showcasing strong problem-solving skills.
Overview
5
5
years of professional experience
Work History
Patient Access Representative
PSB MARS
06.2023 - 12.2023
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Medical Biller
KSFMC
07.2018 - 01.2020
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
Education
Associates of Diagnostic Medical Sonography - Sonography
Baton Rouge Community College
Baton Rouge, LA04.2026
High School Diploma -
Warren County High School
Front Royal, VA06.2018
Skills
- Customer Service
- Insurance Verification
- HIPAA Compliance
- Patient Registration
Timeline
Patient Access Representative
PSB MARS
06.2023 - 12.2023
Medical Biller
KSFMC
07.2018 - 01.2020
Associates of Diagnostic Medical Sonography - Sonography
Baton Rouge Community College
High School Diploma -
Warren County High School