Makenzie Matturro
Flagstaff,AZ
Summary
Dynamic leader with proven expertise in crew supervision and compliance management, honed at M Square Wraps LLC and Cafe Rio. Excelled in enhancing team productivity and operational efficiency, achieving outstanding customer service ratings. Skilled in employee development and multitasking, I spearhead initiatives that position companies for success.
Overview
3
3
years of professional experience
Work History
Job Supervisor
M Square Wraps LLC
10.2022 - 08.2024
- Enhanced team productivity by implementing efficient work schedules and task delegation.
- Established clear performance expectations, promoting accountability among team members for meeting project goals.
- Spearheaded process improvements initiatives aimed at increasing overall operational efficiency within the department or organization.
- Launched new initiatives based on industry trends or emerging technologies, positioning the company ahead of competitors in the field.
Restaurant Shift Manager
Cafe Rio
06.2021 - 08.2023
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Assigned tasks to employees and oversaw closing of restaurant.
- Excelled in every store position and regularly backed up front-line staff.
- Monitored employee food handling, safety and uniform requirements.
- Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
- Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
Education
Fire Science
Coconino Community College
Flagstaff, AZ05-2027
High School Diploma -
Casteel High School
Queen Creek, AZ05-2023
Skills
- Compliance management
- Employee development
- Teamwork and collaboration
- Customer service
- Attention to detail
- Multitasking and organization
- Dedicated work ethic
- Equipment operation
- Physical stamina
- Crew supervision
- Materials management
Two Time Wrestling State Placement
Successful four year high school wrestler. Accomplished two state championships, awarded team caption by my peers to support my team through our season from workouts to team building. Going above and beyond to help my team members on and off the mat.
Timeline
Job Supervisor
M Square Wraps LLC
10.2022 - 08.2024
Restaurant Shift Manager
Cafe Rio
06.2021 - 08.2023
Fire Science
Coconino Community College
High School Diploma -
Casteel High School
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