Hi, I’m
Makenzie Mcdowell
Administrative Assistant
Cleveland,TN
Summary
An enthusiastic graduate with superior skills in working in both team-based and independent capacities. An ambitious and driven individual who is passionate about learning new skills. Acquires a strong work ethic and brings excellent organizational skills to any setting.
Overview
7
years of professional experience
Work History
Lowes Home ImprovmentCleveland, TN
Administrative Assistant
02.2024 - Current
Job overview
- Maintain accurate financial records by balancing registers and ensuring integrity of safe inventory.
- Manage cash flow by ordering funds as necessary, and disbursing funds to registers in need.
- Monitor cash levels in registers and arrange for cash pick-ups to maintain the desired amount for security purposes.
- Handled confidential documents in an organized fashion according to established protocol.
Lowes Home ImprovmentCleveland, TN
Retail Sales Associate
03.2023 - Current
Job overview
- Demonstrated proficiency in point-of-sale transactions by ensuring accurate handling of purchases.
- Delivered exceptional customer service skills, enhancing shopping experience, customer loyalty, and satisfaction.
- Demonstrated adaptability by effectively transitioning between various front-end departments and maintaining efficient service in each role.
Food City PharmacyOoltewah, TN
Pharmacy Technician
05.2019 - 03.2023
Job overview
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Performed a wide range of pharmacy operations with a solid commitment to accuracy, efficiency, and service quality.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Food CityOoltewah, TN
Front End Manager
05.2018 - 05.2019
Job overview
- Managed the cash flow of the store, including cashier operations, bookkeeping, and security.
- Cultivated strong customer relations and developed effective customer service standards.
- Supervised and monitored all cashiers, courtesy clerks, and Gas N Go associates including, managing breaks and lunches and assigning tasks.
Food CityOoltewah, TN
Cashier
03.2017 - 05.2018
Job overview
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register or POS system to receive payment by cash, check, and credit card.
- Trained new team members in cash register operations, stock procedures, and customer services.
Education
The University of Tennessee - ChattanoogaChattanooga, TN
Bachelor of Science from Business Administration and Management
12.2023
Cleveland State Community CollegeCleveland, TN
Associate of Science from Business Administration and Management
05.2021
Skills
- Customer Service
- Teamwork and Collaboration
- POS System Operation
- Analytic and Problem-Solving
- Sales and Promotions
- Microsoft Office
Timeline
Administrative Assistant
Lowes Home Improvment
02.2024 - Current
Retail Sales Associate
Lowes Home Improvment
03.2023 - Current
Pharmacy Technician
Food City Pharmacy
05.2019 - 03.2023
Front End Manager
Food City
05.2018 - 05.2019
Cashier
Food City
03.2017 - 05.2018
The University of Tennessee - Chattanooga
Bachelor of Science from Business Administration and Management
Cleveland State Community College
Associate of Science from Business Administration and Management