Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Makenzie Mcdowell

Administrative Assistant
Cleveland,TN
Makenzie Mcdowell

Summary

An enthusiastic graduate with superior skills in working in both team-based and independent capacities. An ambitious and driven individual who is passionate about learning new skills. Acquires a strong work ethic and brings excellent organizational skills to any setting.

Overview

7
years of professional experience

Work History

Lowes Home Improvment
Cleveland, TN

Administrative Assistant
02.2024 - Current

Job overview

  • Maintain accurate financial records by balancing registers and ensuring integrity of safe inventory.
  • Manage cash flow by ordering funds as necessary, and disbursing funds to registers in need.
  • Monitor cash levels in registers and arrange for cash pick-ups to maintain the desired amount for security purposes.
  • Handled confidential documents in an organized fashion according to established protocol.

Lowes Home Improvment
Cleveland, TN

Retail Sales Associate
03.2023 - Current

Job overview

  • Demonstrated proficiency in point-of-sale transactions by ensuring accurate handling of purchases.
  • Delivered exceptional customer service skills, enhancing shopping experience, customer loyalty, and satisfaction.
  • Demonstrated adaptability by effectively transitioning between various front-end departments and maintaining efficient service in each role.

Food City Pharmacy
Ooltewah, TN

Pharmacy Technician
05.2019 - 03.2023

Job overview

  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Performed a wide range of pharmacy operations with a solid commitment to accuracy, efficiency, and service quality.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.

Food City
Ooltewah, TN

Front End Manager
05.2018 - 05.2019

Job overview

  • Managed the cash flow of the store, including cashier operations, bookkeeping, and security.
  • Cultivated strong customer relations and developed effective customer service standards.
  • Supervised and monitored all cashiers, courtesy clerks, and Gas N Go associates including, managing breaks and lunches and assigning tasks.

Food City
Ooltewah, TN

Cashier
03.2017 - 05.2018

Job overview

  • Helped customers find specific products, answered questions, and offered product advice.
  • Operated cash register or POS system to receive payment by cash, check, and credit card.
  • Trained new team members in cash register operations, stock procedures, and customer services.

Education

The University of Tennessee - Chattanooga
Chattanooga, TN

Bachelor of Science from Business Administration and Management
12.2023

Cleveland State Community College
Cleveland, TN

Associate of Science from Business Administration and Management
05.2021

Skills

  • Customer Service
  • Teamwork and Collaboration
  • POS System Operation
  • Analytic and Problem-Solving
  • Sales and Promotions
  • Microsoft Office

Timeline

Administrative Assistant

Lowes Home Improvment
02.2024 - Current

Retail Sales Associate

Lowes Home Improvment
03.2023 - Current

Pharmacy Technician

Food City Pharmacy
05.2019 - 03.2023

Front End Manager

Food City
05.2018 - 05.2019

Cashier

Food City
03.2017 - 05.2018

The University of Tennessee - Chattanooga

Bachelor of Science from Business Administration and Management

Cleveland State Community College

Associate of Science from Business Administration and Management
Makenzie McdowellAdministrative Assistant