Makenzie Migliore
Post Falls,ID
Summary
Detail-oriented professional with experience providing cleaning services and overall property management. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
5
5
years of professional experience
Work History
Lead Housekeeper
Blue Water Estate Services North
04.2021 - 03.2024
- Improved overall cleanliness and guest satisfaction by implementing efficient housekeeping procedures.
- Ensured timely completion of daily tasks through effective communication with team members and supervisors.
- Trained new hires in proper cleaning techniques, safety protocols, and company policies to ensure consistent service quality.
- Developed strong relationships with other departments to facilitate smooth operations and positive working environment.
- Assisted with client services including bartending, yacht service and silver service
- Managed inventory of housekeeping supplies, minimizing waste and lowering expenses through strategic purchasing decisions.
- Addressed guest concerns promptly, resolving issues efficiently while demonstrating excellent customer service skills.
- Implemented a preventative maintenance program to extend the life of equipment and reduce repair costs.
- Increased efficiency by cross-training employees in various housekeeping roles, resulting in greater flexibility within the team.
Housekeeper
Merry Maids
05.2019 - 04.2021
- Adhered to professional house cleaning checklist.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Polished fixtures to achieve professional shine and appearance.
Caregiver
Comfort Keepers
10.2018 - 04.2019
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Education
Certificate - Dental Assisting
Spokane Dental Assistant School
Spokane, WA05.2024
High School Diploma -
Post Falls High School
Post Falls, ID06.2017
Skills
- Guest Relations
- Security awareness
- Supply Ordering
- Health and safety
- Excellent Communication
- Property Management
- Expert Cleaning
- Training and mentoring
- Organizational Skills
Timeline
Lead Housekeeper
Blue Water Estate Services North
04.2021 - 03.2024
Housekeeper
Merry Maids
05.2019 - 04.2021
Caregiver
Comfort Keepers
10.2018 - 04.2019
Certificate - Dental Assisting
Spokane Dental Assistant School
High School Diploma -
Post Falls High School