Makenzie Morse
Gill,CO
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Nanny/Caretaker
Private Family Client
Kersey, CO
09.2023 - Current
- Organized age-appropriate educational activities to stimulate learning and development.
- Provided a safe environment in the home by adhering to safety standards while caring for the children.
- Managed household tasks including laundry, grocery shopping, meal preparation, errands, and light cleaning.
- Engaged in outdoor recreational activities with the children such as trips to the park.
- Encouraged good manners among children by modeling appropriate behavior.
Customer Service Representative
Tractor Supply
Greeley, CO
08.2023 - 09.2023
- Developed strong relationships with customers by providing personalized assistance and support.
- Supported sales team members to drive growth and development.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Customer Service Representative
Petco
Greeley, CO
11.2022 - 04.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Animal Shelter Assistant
A Place for Spot
Greeley, CO
05.2022 - 11.2022
- Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials.
- Monitors animals for signs of illness or injury and administers medications as prescribed by a veterinarian.
- Feeds animals according to instructions from veterinarians or animal care supervisors.
- Ensures that all safety protocols are followed while handling animals in order to prevent accidents or injuries to staff or visitors.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Played with dogs and cats to maintain socialization and reduce stress.
Seasonal Customer Service
Hobby Lobby
Greeley, CO
10.2021 - 02.2022
- Provided timely and accurate responses to customer inquiries regarding products, services, and policies.
- Maintained a professional attitude while providing excellent customer service.
- Provided ongoing support for customers throughout the entire sales process.
- Provided detailed information about products and services to customers, enhancing their understanding and engagement.
Education
General Studies
Valley High School
Gilcrest, CO05-2023
Skills
- Child Supervision
- Welcoming Attitude
- Residential Cleaning Expertise
- Customer-Focused
- Welcoming Attitude
- Reliable Contributor
- Cleaning Proficiency
- Skilled in Child Supervision
- Valid Driver's License
- High Energy Levels
Affiliations
FFA 4-H Agricultural Biology
References
References available upon request.
Timeline
Nanny/Caretaker
Private Family Client
09.2023 - Current
Customer Service Representative
Tractor Supply
08.2023 - 09.2023
Customer Service Representative
Petco
11.2022 - 04.2023
Animal Shelter Assistant
A Place for Spot
05.2022 - 11.2022
Seasonal Customer Service
Hobby Lobby
10.2021 - 02.2022
General Studies
Valley High School
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