Dynamic and reliable professional with a strong background in community service at Lincoln Fire Department. Proven ability to foster relationships and enhance customer satisfaction through effective communication and teamwork. Skilled in problem-solving and documentation, with a commitment to maintaining organized and efficient operations. Passionate about delivering exceptional service and support.
Overview
3
3
years of professional experience
Work History
Volunteer
Lincoln Fire Department
03.2025 - Current
Used strong interpersonal communication skills to convey information to others.
Maintained clean, neat, and operational facilities to serve program needs.
Communicated with staff members to stay informed about volunteer opportunities and events.
Represented organization positively and professionally while providing community with much-needed services.
Pet Sitter
06.2023 - Current
Prepared food and water following instructions from pet owners.
Gave animals proper attention to promote secure environment in owner's absence.
Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Communicated professionally with pet owners via phone, email, and text.
Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
Supported positive behavior reinforcement training methods during walks or playtime sessions for better pet obedience outcomes.
Increased client retention rate through excellent communication skills and genuine love for animals.
Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
Managed scheduling, invoicing, and record-keeping tasks efficiently to streamline operations and enhance professionalism.
Enhanced pets' emotional wellbeing by providing companionship and affection, reducing anxiety during their owners' absence.
Assisted in emergency situations by quickly assessing pet's condition and seeking veterinary care when necessary.
Tailored pet care strategies to accommodate special needs or dietary restrictions, ensuring their comfort and health.
Improved pets' obedience and manners with consistent training and positive reinforcement techniques.
Managed scheduling and appointments efficiently, maximizing time spent on pet care and minimizing idle periods.
Administered medication to pets as prescribed, ensuring their health and wellbeing.
Resolved behavioral issues with targeted interventions, improving pets' adaptability and owners' satisfaction.
Built loyal client base through word-of-mouth and positive online reviews, expanding business reach.
Developed strong bonds with pets by understanding and catering to their individual behaviors and preferences.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Followed pet care instructions for dietary needs and medication regimens.
Washed, trimmed, and brushed animals to maintain good grooming standards.
Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Developed and implemented enrichment plans to keep animals healthy and stimulated.
Trained animals in behavioral compliance or other special routines or commands.
Prepared and administered medications and treatments as prescribed by veterinarian.
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Educated visitors and staff on proper animal care and handling.
Babysitter
09.2022 - Current
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Maintained a clean and organized environment to ensure the well-being of children under care.
Prepared healthy, age-appropriate snacks and meals.
Reassured children when upset providing emotional support and stability.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Taught children to organize toys, wash hands, and share by leading by example.
Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Communicated with parents regarding children's progress and development, raising any issues.
Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
Promoted healthy habits by preparing nutritious meals and snacks for children daily.
Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
Provided first aid and care during emergencies, ensuring child safety at all times.
Tailored educational games and activities to individual learning styles, enhancing cognitive development.
Coordinated outdoor activities to promote physical health and exploration.
Adapted activities to meet varying needs and interests of children under care.
Facilitated creative play and crafts to stimulate imagination and fine motor skills.
Encouraged positive behavior and manners through example and gentle guidance.
Monitored progress in self-care tasks, encouraging independence.
Maintained open communication with parents about daily activities, behaviors, and concerns.
Improved children's bedtime routines with consistent schedules and calming activities.
Provided nutritious meals and snacks to support health and well-being.
Encouraged children to be understanding and patient with others.
Taught children basic life skills, manners and personal hygiene.
Helped children complete homework assignments and school projects.
Supervised children engaged in physical activity, learning and social skills with peers.
Assisted with light housekeeping duties as well as running errands.
Developed games and activities using arts and crafts to support learning and verbal skills.
Supervised children on playground to help develop physical and social skills.
Provided developmentally appropriate activities for children.
Identified warning signs of emotional and developmental problems in children.
Regularly traveled with family to help with vacation activities and childcare.
Teacher's Assistant
Nokomis Regional High School
09.2023 - 02.2024
Supported classroom maintenance and upkeep, organizing books, and materials.
Supported classroom activities, tutoring, and reviewing work.
Facilitated activities in small groups to reinforce concepts taught by class teacher.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Completed daily reports on attendance and disciplinary performance.
Copied, organized and distributed classroom assignments or other paperwork.
Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Encouraged small groups to discuss topics and explore concepts through hands-on activities.
Shared important information with students concerning upcoming assignments and tests.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.