Summary
Overview
Work History
Education
Skills
Timeline
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Makenzie Pfeffer

Point Pleasant,NJ

Summary

Compassionate and dedicated individual eager to start a career as a Patient Tech Associate. Equipped with strong people skills, a commitment to helping others, and CPR certification. Well-versed in maintaining patient dignity, confidentiality, and comfort. Quick to learn new skills and procedures in fast-paced healthcare settings. Very well at providing emotional support and building positive relationships with individuals.

Overview

2
2
years of professional experience

Work History

Waitress

Restaurant
Point Pleasant, NJ
06.2024 - 08.2024
  • Provided excellent customer service in a fast-paced environment, ensuring all customer needs were met with care and efficiency.
  • Managed orders, payments, and ensured a clean and welcoming environment for customers.
  • Worked with a team to deliver quality service, effectively communicating and resolving any issues promptly.
  • Trained new employees on proper customer interaction, company procedures, and cleanliness standards.

Volunteer

Daycare
Point Pleasant, NJ
06.2023 - 08.2023
  • Assisted in supervising and engaging children in age-appropriate activities, promoting a safe and nurturing environment.
  • Helped with daily routines such as feeding, nap time, dressing, and teaching basic hygiene practices.
  • Provided emotional support, helping children manage feelings of frustration or anxiety, and promoting positive social interactions.
  • Ensured the cleanliness and safety of play areas and restrooms, adhering to safety protocols and guidelines to prevent accidents.
  • Communicated with parents about children’s progress, needs, and any concerns, fostering strong relationships and trust.
  • Worked closely with staff to plan and implement educational activities that encouraged the development of motor skills, communication, and socialization.
  • Maintained accurate records of attendance and activities, ensuring compliance with daycare policies and regulations.

Caregiver

Family member
Point Pleasant, New Jersey
06.2022 - 09.2022
  • Assisted a family member with daily living activities (bathing, dressing, and mobility) and provided companionship during recovery from surgery/illness.
  • Managed medication schedules, ensuring the individual took medications on time as prescribed.
  • Coordinated appointments and assisted with transportation to healthcare visits.
  • Provided emotional support, fostering a positive and compassionate environment.

Education

Bachelor of Science - Health Sciences

Sacred Heart University
Fairfield, CT
05-2026

Skills

  • CPR & First Aid Certified: Trained in providing life-saving assistance in emergencies and maintaining calm in stressful situations
  • Communication: Strong verbal and written communication skills, able to effectively listen and convey information to patients, families, and team members
  • Patient Advocacy: Committed to maintaining patient dignity and privacy, providing a compassionate and understanding presence in patient interactions
  • Team Collaboration: Ability to work well in a team-oriented environment, supporting colleagues and contributing to shared goals
  • Adaptability: Flexible and quick to learn new tasks, equipment, and healthcare practices
  • Problem-Solving: Ability to think critically and respond appropriately in various situations, ensuring patient safety and comfort

Timeline

Waitress

Restaurant
06.2024 - 08.2024

Volunteer

Daycare
06.2023 - 08.2023

Caregiver

Family member
06.2022 - 09.2022

Bachelor of Science - Health Sciences

Sacred Heart University

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Makenzie Pfeffer