Makenzie Pina
Mount Pleasant,TX
Summary
Dynamic and detail-oriented professional with experience as a Lash Technician and Front Office Coordinator at Express Employment Professionals. Proven expertise in eyelash extension application and client consultation, delivering exceptional customer service. Adept at streamlining operations and enhancing client satisfaction through personalized service and effective communication. Committed to maintaining high standards in all aspects of work.
Overview
4
4
years of professional experience
Work History
Lash Technician
Self-employed
Mount Pleasant, TX
10.2023 - Current
- Performed eyelash extensions using various techniques to enhance client satisfaction.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Educated clients on aftercare procedures for lasting results
- Developed personalized lash styles based on individual client preferences and eye shapes.
- Monitored client feedback to refine services and address concerns promptly.
- Stayed current on latest and diverse types of last extensions and different application processes.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Educated clients on how to clean and maintain lash extensions.
- Consulted with clients to understand desired look and discuss available lash options.
Inventory Receiver
Lowes Distribution Center
Mount Vernon, TX
02.2023 - 06.2024
- Received and inspected incoming inventory for quality and accuracy.
- Operated warehouse management systems to track stock levels and shipments.
- Collaborated with team members to streamline receiving processes.
- Assisted in organizing and maintaining storage areas for optimal efficiency.
- Implemented process improvements that enhanced receiving accuracy and speed.
Front Office Coordinator
Express Employment Professionals
Mount Pleasant, TX
05.2022 - 04.2023
- Assisted with daily front office operations and maintained organized reception area.
- Provided support in scheduling appointments and managing calendars for staff.
- Handled incoming calls and directed inquiries to appropriate personnel efficiently.
- Coordinated communication between departments to enhance workflow and collaboration.
- Maintained accurate records of visitor logs and office supplies inventory.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- As the first point of contact by greeting visitors, answering calls, and directing inquiries, while also handling administrative tasks like scheduling appointments and interviews.
Education
High School Diploma -
Mount Pleasant High School
2110 N Edwards Ave, Mount Pleasant, TX 75455Lash Technician
Gemuine Academy
Dallas, TX10.2023
Skills
Eyelash extension application
Client consultation
Aftercare education
Warehouse systems operation
Appointment scheduling
Customer service excellence
Cash register operation
Timeline
Lash Technician
Self-employed
10.2023 - Current
Inventory Receiver
Lowes Distribution Center
02.2023 - 06.2024
Front Office Coordinator
Express Employment Professionals
05.2022 - 04.2023
High School Diploma -
Mount Pleasant High School
Lash Technician
Gemuine Academy