Makenzie Reece
Fort Edward
Summary
Proven multitasker and team player, I excelled at Home Team BBQ by enhancing guest experiences through exceptional service and hospitality expertise. Skilled in cash handling and POS systems, I consistently prioritized tasks to improve efficiency and customer satisfaction, showcasing my strong work ethic and dedication to positive outcomes. Im a talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Im motivated with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
9
9
years of professional experience
Work History
Server
Home Team Bbq
03.2022 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Teacher Helper
Above + Beyond Child Development Center
09.2021 - 05.2022
- Responded to student needs and questions promptly.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
Server
Lacrème
10.2021 - 12.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Checked guests' identification before serving alcoholic beverages.
Team Member
Panara Bread
07.2020 - 10.2021
- Maintained productive, efficient approach to all tasks.
- Assisted customers in selecting merchandise best suited to needs.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
Server /Restaurant Hostess
Fitzgerald/ Dangos
01.2018 - 01.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Team Member
Dunkin' Donuts
04.2017 - 05.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Cashier
Hannaford Supermarket
04.2016 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
South Glens Falls High School
South Glens Falls, NY06-2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Menu memorization
- Table bussing
- Table setting
- Task prioritization
- Daily specials memorization
- Multitasking and organization
- Positive and professional
- Team player
Timeline
Server
Home Team Bbq
03.2022 - 02.2025
Server
Lacrème
10.2021 - 12.2021
Teacher Helper
Above + Beyond Child Development Center
09.2021 - 05.2022
Team Member
Panara Bread
07.2020 - 10.2021
Server /Restaurant Hostess
Fitzgerald/ Dangos
01.2018 - 01.2019
Team Member
Dunkin' Donuts
04.2017 - 05.2018
Cashier
Hannaford Supermarket
04.2016 - 01.2017
High School Diploma -
South Glens Falls High School
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