Makenzie Williams
Rogersville,TN
Summary
Motivated Entry-Level Professional experienced in customer service and time management. Delivered positive customer experiences through strong work ethic and adaptability in fast-paced environments. Focused on leveraging organizational skills and technical abilities to contribute to company growth.
Overview
1
1
Certification
2
2
years of post-secondary education
2
2
years of professional experience
Work History
RDA
Dr Randy Thomas,DMD and PC
Church Hill, Tennessee
03.2026 - Current
- Assisted dentist during procedures, prepared treatment rooms, sterilized instruments, and provided compassionate patient care and education to enhance patient experience.
- Managed patient intake, prepared them for treatment, and ensured comfort throughout dental procedures while maintaining a sterile environment.
- I communicated with patients and staff effectively.
- Completed day-to-day duties accurately and efficiently.
- Collaborated with diverse coworkers to address challenges and enhance teamwork, contributing to goal achievement and resolution of product and service issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Ymca assistant site coordinator
Ymca of greater Kingsport
Surgoinsville, Tennessee
08.2024 - 08.2026
- Assisted in planning and coordinating youth programs and activities.
- Assisted with the coordination of daily operations of a site, including staffing and scheduling.
- Collaborated with team members to maintain a safe environment for all participants.
- Implemented safety protocols during events and activities to ensure compliance.
- Communicated effectively with parents and participants regarding program details.
- Organized materials and supplies for educational and recreational activities.
- Assisted in developing training materials for new employees.
- I worked in assisting in daily routines with children and personal care for children demonstrating patience and personal support!
Education
Registered Dental Assistant -
Walter State Community College
Morristown, TN 08.2024 - 06.2026
Volunteer High School
Church Hill, TennesseeSkills
- Hard working
- Effective communication
- Team collaboration
- Patient care
- Empathetic
- reassuring demeanor
Certification
- RDA
Accomplishments
- The lowest grade in my RDA course was a 95!
- Best at communication award!
References
References available upon request.
Timeline
RDA
Dr Randy Thomas,DMD and PC
03.2026 - Current
Ymca assistant site coordinator
Ymca of greater Kingsport
08.2024 - 08.2026
Registered Dental Assistant -
Walter State Community College
08.2024 - 06.2026
Volunteer High School