Makenzie Wood
North Charleston,SC
Summary
Dynamic logistics professional with extensive experience at GXO Logistics, excelling in streamlining material handling and ensuring OSHA standards adherence. Proven ability to enhance operational efficiency while fostering a positive mindset among team members. Skilled forklift operator with a strong focus on safety management and effective order processing.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Material Handler
GXO Logistics
Hanahan, SC
01.2025 - Current
- Transported inventory items to appropriate locations
- Packed items into appropriate containers for shipment
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections
- Kept storage areas organized, clean, and secure to fully protect company assets
- Used hand-held scanners and physical logs to accurately track item movements
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly
- Performed cycle counts and inventory control to accurately track product levels
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers
- Attached identifying tags to containers to mark with identifying shipping information
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages
- Received and unpacked shipments and new equipment as directed
Relief Manager
Waffle House
North Charleston, SC
02.2023 - Current
- Managed cash handling procedures accurately, reducing discrepancies and safeguarding company assets
- Spearheaded initiatives for continuous process improvements, resulting in more efficient operations across various departments
- Acted as a liaison between store management and staff, ensuring seamless communication of important information at all times
- Coordinated special events within the store location to generate interest from customers while promoting brand awareness
- Monitored working environment, making sure it was always safe, positive setting for all employees
- Provided constructive feedback to workers, which improved morale, and boosted efficiency
- Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures
- Ensured a clean and well-organized store environment for an improved shopping experience
- Addressed any technical issues quickly and efficiently, minimizing downtime and ensuring a positive customer experience
- Proactively addressed potential safety hazards, maintaining a secure environment for both employees and customers
- Trained new team members on company policies, procedures, and best practices, ensuring consistent service quality
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Evaluated employee performance and conveyed constructive feedback to improve skills
Manufacturing Operator
Cummins
Ladson, SC
08.2021 - 07.2024
- Operated machining equipment safely with team of operators
- Trained new employees on company policies, equipment operation, and best practices, fostering a positive work environment and team cohesion
- Set up and ran machinery to produce exceptional products for industrial needs
- Inspected products and machines to maintain quality and efficiency
- Complied with company and OSHA safety rules and regulations
- Exceeded safety standards by consistently following guidelines and participating in regular safety training sessions
- Organized work to meet demanding production goals
- Collaborated with Quality Assurance teams in conducting regular inspections of finished products, ensuring all items met established quality standards
- Collaborated with cross-functional teams, ensuring seamless communication and efficient workflow in the manufacturing process
- Streamlined assembly line operations through thorough organization of workstation layout, tools, and materials required for efficient production flow
- Enhanced production efficiency by implementing process improvements and troubleshooting equipment issues
- Calibrated machines to maintain required productivity levels and adherence to quality standards
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products
- Assembled products according to changing daily work orders and specific customer needs
- Maintained organized work area by cleaning and removing hazards
- Made sure that products were produced on time and are of good quality
- Met production targets and tight deadlines by collaborating closely with team members
- Prepared reports and technical documentation of day-to-day production processes
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs
- Reviewed production schedules and streamlined processes
Team Leader Manager
Walmart
North Charleston, SC
08.2021 - 08.2022
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations
- Led employee relations through effective communication, coaching, training, and development
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals
- Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team
- Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation
- Defined clear targets and objectives and communicated to other team members
Team Manager
Sbarro Pizza
North Charleston, SC
08.2017 - 07.2021
- Led employee relations through effective communication, coaching, training, and development
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans
- Enhanced team productivity by implementing efficient task delegation and time management strategies
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation
- Fostered strong relationships with clients through attentive account management, timely issue resolution, and proactive status updates on project milestones
- Established team priorities, maintained schedules and monitored performance
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Evaluated employee performance and conveyed constructive feedback to improve skills
Education
High School Diploma -
Fort Dorchester High School
North Charleston, SC05.2018
Skills
- Streamlined material handling
- OSHA standards adherence
- Experienced forklift operator
- Warehouse Safety Management
- Safety Equipment Oversight
- Transportation Management
- Logistics Operations
- Physical Endurance
- Logistics Management
- Positive Mindset
- Order Processing
Certification
- Forklift Safety and Inspector Certification - National Forklift Foundation.
- Powered Industrial Trucks Standard Trainer- Occupation Safety and Health Administration(OSHA).
- OSHA Certified
- [State] Driver's License
Accomplishments
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] through effectively helping with [Task].
Languages
English, Full Professional
Timeline
Material Handler
GXO Logistics
01.2025 - Current
Relief Manager
Waffle House
02.2023 - Current
Manufacturing Operator
Cummins
08.2021 - 07.2024
Team Leader Manager
Walmart
08.2021 - 08.2022
Team Manager
Sbarro Pizza
08.2017 - 07.2021
High School Diploma -
Fort Dorchester High School
Similar Profiles
Martin StewartMartin Stewart
Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)
Alondra CruzAlondra Cruz
Material Handler at XPO Logistics, Gxo LogisticsMaterial Handler at XPO Logistics, Gxo Logistics
BILL CASEYBILL CASEY
Material Handler/Trainer at Hilco Vision, Belflex Staffing, ZF steering, Bosch Automotive, Pepsico, The Job Center, DHL, Westrock, Novolex Duro Bag, Prologistix, GXO Logistics, Perfetti VanMelle, Jabil, Crane WorldWide LogisticsMaterial Handler/Trainer at Hilco Vision, Belflex Staffing, ZF steering, Bosch Automotive, Pepsico, The Job Center, DHL, Westrock, Novolex Duro Bag, Prologistix, GXO Logistics, Perfetti VanMelle, Jabil, Crane WorldWide Logistics
Leslie GriffithLeslie Griffith
Warehouse Lead at GXO Logistics (Formerly XPO Logistics)Warehouse Lead at GXO Logistics (Formerly XPO Logistics)
Sharlene Smith-SimsSharlene Smith-Sims
Prep Cook at ASRC FederalPrep Cook at ASRC Federal