Makenzy Crandall
Minneapolis,MN
Summary
Treasury Management professional with a strong background in client service, banking technology, and treasury operations. Recognized for high productivity and efficiency in task completion. Experienced in managing online banking solutions, training clients on treasury products, and resolving complex issues while maintaining a high-touch client experience. Brings a collaborative, adaptable approach and thrives in a fast-paced work environment.
Overview
6
6
years of professional experience
Work History
Treasury Management Specialist
Tradition Capital Bank
Edina, MN
07.2022 - Current
- Led training sessions for business clients, increasing their understanding of treasury products and services.
- Managed backend operations for client online banking platforms, delivering customized experiences for over 500 businesses.
- Resolve technical issues quickly, track follow-up actions, and drive timely case closure and client satisfaction.
- Supported internal and external clients through various communication channels daily, enhancing service accessibility.
Marketing Intern
Fourteen Foods
Eden Prairie, MN
06.2021 - 08.2021
- Created and implemented a 6-month social media calendar with daily posts and stories to enhance audience engagement.
- Developed a marketing campaign that generated over $300,000 in donations for a charitable non-profit organization.
- Delivered weekly in-person presentations to the entire office, enhancing communication and team collaboration.
Marketing Intern
Corporate Technologies LLC
Eden Prairie, MN
05.2020 - 05.2021
- Brainstormed and wrote weekly creative content for company social media and technical blogs, resulting in a significant increase in leads for the sales team.
- Tracked and optimized Google Ads, keywords, and spending to efficiently use a limited ad budget.
- Explained complex modeling approaches in simple terms to support sales growth.
Education
Bachelor of Arts - Communication Studies; Minor in Leadership
University of Minnesota – Twin Cities
Minneapolis, MN05-2022
Skills
- Treasury operations
- Operational compliance
- Technical support
- Microsoft Office Suite proficiency
- Client relationship development
- Team collaboration
- Adaptable mindset
Timeline
Treasury Management Specialist
Tradition Capital Bank
07.2022 - Current
Marketing Intern
Fourteen Foods
06.2021 - 08.2021
Marketing Intern
Corporate Technologies LLC
05.2020 - 05.2021
Bachelor of Arts - Communication Studies; Minor in Leadership
University of Minnesota – Twin Cities