Makenzy Roark
Tell City,IN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Certified Nursing Assistant
Perry County Memorial Hospital
06.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Strong communication skills with patients and patient families about procedures and tasks that will be performed.
- Team collaboration within the hospital to better the patient outcomes.
Server
The Patio
05.2019 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
Associate of Science - Nursing
Vincennes University
Jasper05.2024
High School Diploma -
Perry Central Jr-Sr High School
Leopold, IN05.2022
Skills
- Strong communication skills
- Team-collaboration skills
- Desire to learn and achieve results
- Attention to close detail
Timeline
Certified Nursing Assistant
Perry County Memorial Hospital
06.2023 - Current
Server
The Patio
05.2019 - 05.2022
Associate of Science - Nursing
Vincennes University
High School Diploma -
Perry Central Jr-Sr High School
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