Makenzzie Wilson
OWOSSO,MI
Summary
Motivated professional skilled in embracing new challenges and delivering results through strong work ethic and adaptability. Demonstrated exceptional interpersonal skills and capacity to master new skills independently. Seeking flexible part-time opportunities with weekend and evening shift options.
Overview
7
7
years of professional experience
Work History
Vendoring for a small business
Stephen Schlaack
Owosso, Michigan
07.2026 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed social media advertising to attract potential customers and build solid networking and community around company's brand.
- Created engaging content for social media platforms to enhance brand visibility.
- Conducted market research to identify trends and consumer preferences.
- Analyzed customer insights data to optimize customer engagement strategies.
- Prioritized and organized tasks to efficiently accomplish service goals.
House Cleaner
Deborah Peffer
Owosso, Michigan
01.2023 - 07.2026
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Washed and dried dishes to maintain clean and orderly kitchen.
- Emptied wastebaskets and replaced liners.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Organized cleaning supplies and equipment for efficient workflow.
- Maintained inventory of cleaning products and restocked as needed.
- Checked supplies inventory regularly to ensure adequate levels are available at all times.
- Transported trash bags to designated outdoor receptacles for disposal.
- Laundered sheets and other bedding, made beds and fluffed pillows.
- Organized closets according to customer specifications.
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
- Maintained and organized cleaning supplies stock.
Volunteering at Thanksgiving meal
Volenteer
Owosso, MI
11.2019 - 11.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Collaborated with colleagues to maintain a clean and organized workspace.
Education
Graduation Alliance
Owosso, MI08-2026
Skills
- Social media management
- Content creation
- Market research
- Project management
- Customer service
- Time management
- Team collaboration
- Decision-making
- Research
- Communication
- Verbal communication
- Active listening
- Conflict resolution
- Positive demeanor
- Dependable and responsible
References
References available upon request.
Timeline
Vendoring for a small business
Stephen Schlaack
07.2026 - Current
House Cleaner
Deborah Peffer
01.2023 - 07.2026
Volunteering at Thanksgiving meal
Volenteer
11.2019 - 11.2019
Graduation Alliance