Ma’Keya Butler
San Antonio,Texas
Summary
Highly disciplined security professional with over 6 years of military law enforcement and force protection experience supporting Department of Defense operations. Experienced in regulatory compliance, personnel vetting, documentation review, and security operations in high-responsibility environments. Proven ability to safeguard sensitive information, enforce federal regulations, and maintain accurate records supporting government operations. Holds an active Secret Security Clearance and is currently pursuing an Associate degree in Biology while seeking opportunities to expand into government contracting, compliance, and administrative support roles.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Visitor Center Control Technician
Military Installation Support Services
06.2022 - Current
- Processed installation access requests and conducted vetting procedures to verify eligibility in accordance with Department of Defense security requirements.
- Maintained accurate records and processed sensitive documentation while ensuring confidentiality and compliance with federal privacy standards.
- Provided customer service in a high-volume government environment while assisting military personnel, staff, and visitors with security and administrative inquiries.
- Resolved issues and responded to requests while maintaining professionalism and adherence to installation policies and procedures.
- Supported installation operations by ensuring accurate documentation, identity verification, and compliance with access control protocols.
- Hours per week: 40
- Supervisor: SSgt Raul Quiles
- May Contact: Yes
Security Forces Member (Senior Airman - SrA)
United States Air Force
United States
06.2020 - Current
- Enforced security procedures to safeguard military personnel, facilities, and government assets in accordance with Department of Defense regulations.
- Conducted background investigations and security screenings for more than 500 individuals weekly, verifying eligibility and ensuring compliance with installation access requirements and federal security standards.
- Responded to 20+ security incidents while ensuring proper documentation, reporting, and adherence to force protection and regulatory procedures.
- Provided security support and protection for approximately 382 personnel while maintaining safety and operational readiness across base installations.
- Trained and mentored 15 Security Forces members on security protocols, regulatory compliance, and operational readiness standards.
- Conducted installation patrols, inspections, and access control procedures to ensure compliance with installation security policies and risk mitigation practices.
- Prepared detailed incident and activity reports to maintain accurate records supporting security investigations, accountability, and command review.
- Hours per week: 40-60
- Supervisor: SSgt Raul Quiles
- May Contact: Yes
Customer Service Associate
Walmart
United States
09.2016 - 05.2020
- Assisted customers with purchases, returns, and product inquiries while maintaining strong customer service.
- Resolved customer concerns professionally to ensure customer satisfaction.
- Maintained organized displays and assisted with daily store operations in a fast-paced retail environment.
- Worked collaboratively with team members to ensure efficient store operations and customer support.
- Hours per week: 40
- Supervisor: Nicova Wells-Sanders
- May Contact: No
Education
Associate Degree - Biology
Skills
Regulatory Compliance
Security Operations
Background Investigations & Vetting
Documentation & Records Management
Access Control & Patrol Operations
Incident Response
Risk Assessment
Government Policy Adherence
Personnel Training & Supervision
Emergency Response
Conflict Resolution
Customer Service
Certification
- Secret Security Clearance
- First Aid & CPR Certification
- Force Protection Training
- Cyber Awareness Training
- Department of the Air Force Operations Security (OPSEC) Awareness
- Sexual Assault Prevention and Response (SAPR) Training
- Suicide Prevention Training
- Religious Freedom Training
- Counter-Trafficking in Persons (CTIP) Training
- Brandon Act Awareness Training
- Supervisor Safety Course
- Unit Records Management Training
PROFESSIONAL QUALITIES
- Strong understanding of security procedures and compliance with Department of Defense regulations.
- Ability to safeguard sensitive information and maintain strict confidentiality.
- Highly dependable with experience operating in high-responsibility environments.
- Strong attention to detail when conducting background checks, vetting procedures, and documentation review.
- Proven leadership through training and mentoring personnel.
- Effective communication skills when working with diverse teams and the public.
- Ability to work independently while maintaining mission requirements and security standards.
- Experience working in structured, high-pressure environments requiring accountability and professionalism.
- Strong ethical standards and commitment to integrity, compliance, and operational excellence.
GOVERNMENT OPERATIONS & COMPLIANCE EXPERIENCE
- Experience operating within Department of Defense regulatory environments and federal security protocols.
- Skilled in reviewing documentation, verifying eligibility requirements, and ensuring compliance with installation policies.
- Experience safeguarding sensitive government information and maintaining secure records.
- Familiar with government operational procedures, policy enforcement, and risk mitigation practices.
Timeline
Visitor Center Control Technician
Military Installation Support Services
06.2022 - Current
Security Forces Member (Senior Airman - SrA)
United States Air Force
06.2020 - Current
Customer Service Associate
Walmart
09.2016 - 05.2020