Makhaila Fisher
Justin,Texas
Summary
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in retail, order picking, customer engagement, and merchandising. I am very Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Warehouse Order Picker
Michaels Distribution Center
09.2024 - 05.2025
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Performed quality checks on incoming products, verifying accuracy of quantities and inspecting for damages or defects.
- Trained new employees on proper order picking procedures, ensuring adherence to company standards.
- Experienced on tugger and pallet jack.
Online Grocery Pickup Clerk
Kroger
03.2022 - 08.2024
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Processed credit transactions with accuracy.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- successful working within tight deadlines and a fast-paced environment.
Customer Service Representative
Xcel Solutions / Ernest Powell Agency
02.2021 - 03.2022
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Identified and resolved discrepancies and errors in customer accounts.
- Provided empathetic support for customers experiencing personal difficulties, building rapport and trust in our brand.
Education
No Degree - Psychology
Itawamba Community College
Fulton, MS05-2023
Tupelo High School
Tupelo, MS05-2021
Skills
- Warehouse safety
- computer skills
- stocking
- Trainer
- Organizational skills
- Retail sales
- leadership
Timeline
Warehouse Order Picker
Michaels Distribution Center
09.2024 - 05.2025
Online Grocery Pickup Clerk
Kroger
03.2022 - 08.2024
Customer Service Representative
Xcel Solutions / Ernest Powell Agency
02.2021 - 03.2022
No Degree - Psychology
Itawamba Community College
Tupelo High School
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