MA'KHIYA DAVIS
Amazon
Houston,TX
3
years of professional experience
Dynamic Crew Member with a year of experience driving exceptional customer service and operational efficiency in fast-paced environments. Proficient in effective time management and collaboration, fostering team success and enhancing the customer experience. Recognized for adaptability and problem-solving skills, consistently ensuring a smooth workflow while maintaining high standards of service and safety. Committed to continuous growth and learning, ready to leverage skills in a new role to elevate customer satisfaction and operational excellence.
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 4 years of experience working in busy environments.
Work History
Amazon Associate
3 Months- Coordinated merchandise sorting and organization to optimize workflow efficiency.
- Monitored stock levels and replenished inventory to maintain product availability.
- Coordinated shipment processing, ensuring timely dispatch of packages to meet customer expectations.
- Operated inventory management systems to track product availability and optimize storage practices.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
GSS Crew Member
1 Year- Delivered excellent customer service by welcoming guests, explaining service options, and promoting membership plans, consistently meeting and exceeding sales goals. Educated customers on upgrades to enhance engagement and drive revenue, addressing inquiries and concerns to uphold high satisfaction and retention. Collaborated with team members to maintain clean, safe, and efficient work environment, ensuring compliance with company standards.
- Operated car wash equipment to maintain operational efficiency and quality service.
- Assisted in training new crew members on safety protocols and best practices.
- Ensured cleanliness and organization of work area to enhance customer experience.
Crew Member
1 Year 2 Months- Delivered friendly, efficient customer service in fast-paced restaurant environment, preparing and assembling food orders to meet company standards. Executed cash and card transactions accurately, upheld cleanliness and food safety standards, restocked supplies, and collaborated with team members to support daily operations and enhance guest experience.
- Efficiently prepared food items according to Chipotle's standards and recipes.
- Delivered exceptional customer service, ensuring a welcoming atmosphere for all guests.
Education
High School Diploma
4x Honor Roll Student
Bachelor Of Science - Criminal Justice
Skills
Inventory management
Customer support
Problem resolution
Fast Learner
Product promotion
Customer engagement
Effective Time Management
Team collaboration
Willing to learn
Team collaboration
Problem-solving
Problem-solving
Timeline
Amazon Associate
Amazon
05.2026 - 08.2026Read More
GSS Crew Member
Mister Car Wash
05.2025 - 05.2026Read More
Crew Member
Chipotle Mexican Grill
06.2023 - 08.2024Read More
Brennan Highschool
High School Diploma
Read More
Texas Southern University
Bachelor Of Science from Criminal Justice
Read More