Maki Charles
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hospital Security Officer
Securitas USA
04.2024 - Current
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
- Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
- Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
- Trained new security officers on hospital policies, emergency response plans, and communication strategies.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Security Officer
Nitro Pax Assist
10.2023 - 03.2024
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Must be able to navigate through traffic while simultaneously directing cars. Ensuring the safety the other cars passing by, the stationary vehicles and myself.
- Communicate with my coworkers effectively able to take care of our area while keeping traffic flowing \.
- Must be able to comply and adhere to the rules and regulations of the airport.
-
Security Guard
Allied Universal
12.2022 - 10.2023
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
Security Guard
Quality Protection Services
09.2022 - 08.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Security Guard
Andy Frain Services
07.2022 - 09.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Interacted politely with guests and staff, helped resolve disputes
- Ensured traffic maintained reasonable speeds
- Checked and verified photo identification prior to granting facility access.
- Completed full building and grounds patrols to spot and investigate concerns.
Covid 19 Tester
MedRite Urgent Care
12.2020 - 06.2022
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Provided emotional support to anxious patients awaiting test results, fostering a compassionate environment during an uncertain time.
- Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
- Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Maintained cleanliness of the testing booth and testing materials to comply with CDC guidelines.
Housekeeper
Towne Nursing
04.2020 - 09.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maintained sanitation of the facility for the health, comfort and safety of residents.
Cook
McDonald's
09.2019 - 09.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
Custodial Maintenance Worker
American Maintenance
07.2018 - 09.2018
- Enhanced facility cleanliness by performing regular custodial tasks such as sweeping, mopping, and dusting.
- Demonstrated versatility in maintaining various types of spaces, including offices, restrooms, common areas, and exterior grounds.
- Assisted with setup and breakdown for special events, ensuring timely completion and smooth transitions between activities.
- Supported a positive public image for the facility by maintaining pristine grounds and exterior spaces, including walkways, parking lots, and entryways.
Canvasser
I. Daneek Miller
09.2017 - 11.2017
- Raised awareness for key political campaigns by distributing informative materials and engaging in persuasive conversations with residents.
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
- Improved campaign visibility by strategically placing yard signs, posters, and other promotional materials throughout the community.
- Utilized data-driven strategies to target specific demographics for increased voter outreach effectiveness.
Education
No Degree - Health Sciences
Queensborough Community College
Oakland Gardens, NYSkills
- Security equipment use
- Leadership qualities
- CCTV surveillance
- Verbal communication
- Microsoft Word
- Occupancy Limits Enforcement
- Verbal and Written
- Communication
- Equipment Cleaning and Disinfecting
- Costumer Service
- Attention to detail
- Time management
- Adherence to health standards
- High amount of patience
Certification
Security Guard Certificate
BLS Provider Certificate
Timeline
Hospital Security Officer
Securitas USA
04.2024 - Current
Security Officer
Nitro Pax Assist
10.2023 - 03.2024
Security Guard
Allied Universal
12.2022 - 10.2023
Security Guard
Quality Protection Services
09.2022 - 08.2023
Security Guard
Andy Frain Services
07.2022 - 09.2022
Covid 19 Tester
MedRite Urgent Care
12.2020 - 06.2022
Housekeeper
Towne Nursing
04.2020 - 09.2020
Cook
McDonald's
09.2019 - 09.2020
Custodial Maintenance Worker
American Maintenance
07.2018 - 09.2018
Canvasser
I. Daneek Miller
09.2017 - 11.2017
No Degree - Health Sciences
Queensborough Community College
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