Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MAKI FREEMAN

Elgin,SC

Summary

PROFESSIONAL SKILLS - Inventory Management. - Attention to details. - Information collection and Data entry. - Referral Specialist. - Adaptability. - Executed day to day operation. - Team Player. - Committed to excellence. - Operated cash register, performed accounting duties, and made bank deposits. - Effective Communication skills. - HIPPA trained. - Customer service skills. - Scheduling and organizing patient flow. - Medical Record custodian. - Merchandise ordering. - Created employee work schedules and assigned responsibilities. - Hard working. - Supervised and trained employees.

Overview

17
17
years of professional experience

Work History

Operation Specialist

Dominion Performance Solutions
05.2023 - Current
  • Responsible for providing functional support for Dominion Performance Solutions and Patriots Pet Care Operations
  • Providing administrative, logistical, and support for the day-to-day operations
  • Troubleshooting and resolving any issues that arise in these areas
  • Responsible for developing scopes of work, contracts, addendum, acquisition strategies for items, supplies and equipment needed
  • Executing general office tasks in data processing and organizing electronic files
  • Inventory management
  • Excellent telephone etiquette skills
  • Ability to follow-up close and outstanding items, interface efficiently with contractors, excellent organizing skills
  • Purchase supplies and equipment as authorized by management.

Medical Front Office Coordinator

Dr. Carl Mitchell, MD. PA.
05.2019 - 05.2023
  • Provided administrative support to multiple departments
  • Tracked and maintained inventory of office supplies
  • Successfully managed office operations, including scheduling, and organizing patient flow
  • Answered multi-line phones and responded to inquiries in timely and professional manner
  • Performed administrative duties, such as filing, copying, data entry, and mail distribution
  • Created and maintained filing systems for documents, reports, and medical records
  • Greeted visitors and provided patient service support
  • Prepared and edited reports for Dr. Mitchell
  • Managed office calendars, including scheduling appointments and meetings
  • Resolved patients' complaints in timely and professional manner
  • Developed and maintained relationships with vendors and suppliers
  • Referral specialist
  • Processed incoming and outgoing mail.

Store Manager

Exchange
06.2007 - 01.2015
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed successful employee retention plan, reducing staff turnover rates significantly.
  • Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

High School Diploma - General Studies

Deshler High School
Tuscumbia, AL

Skills

  • Store Operation Management
  • Customer Service Excellence
  • Data Analysis
  • Cross-Functional Collaboration
  • Patient record management and confidentially
  • Administrative tasks and documents
  • Project Management
  • Inventory Control
  • Training and Development
  • Continuous Improvement

References

  • Dr. Dennis K. Davis,(R) Proponency Office, Office of the Assistant Secretary for Financial Management, Pentagon, Dc, dennis8523@att.net, (803) 422-9646
  • Dr Carl I. Mitchell MD. PA., Internal Medicine, (803) 736-4050
  • Mrs. Common Orris,(R) General Manager, The Exchange, (803) 238-7580
  • Mrs. Susie Morales, (803) 550-6804

Timeline

Operation Specialist

Dominion Performance Solutions
05.2023 - Current

Medical Front Office Coordinator

Dr. Carl Mitchell, MD. PA.
05.2019 - 05.2023

Store Manager

Exchange
06.2007 - 01.2015

High School Diploma - General Studies

Deshler High School

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MAKI FREEMAN