Maki Hamanaka
Campbell,CA
Summary
Team-oriented HR professional with over 4 years of experience in HR management using ADP, and 15+ years in supply chain operations and supporting engineers, sales, and customers. Demonstrates strong interpersonal and communication skills with a proven ability to develop relationships and address potential legal issues proactively. Bring accuracy, effective collaboration, and leadership in achieving team goals. Provides sound judgment both independently and when consulted by team members and is adaptable with a proactive approach to risk-taking. Background includes expertise in negotiating strategies and identifying effective solutions along with generating documents using Office 365. Experienced in establishing internal document management procedures and implementing process improvements. Proficient in SAP Oracle, ADP, Office 365, and Adobe. Bilingual in Japanese and English with advanced translation capabilities.
Overview
22
22
years of professional experience
Work History
HR Generalist
Mitsui Home America LLC
2020.07 - Current
- Oversee HR compliance issues and legal matters in collaboration with corporate attorneys
- Supervise related team members to ensure employee terminations adhere to California laws and regulations
- Collaborate with other departments to solve internal HR matters and address and resolve daily HR inquiries efficiently
- Review and update the company handbook in conjunction with upper management and corporate attorneys and provide HR related training to follow compliance
- Investigate workplace injuries, organize workers' compensation claims, and ensure annual OSHA compliance
- Utilize ADP for payroll, time attendance, and employee onboarding and offboarding
Supply Chain Management
Continental Tire Japan Co., Ltd.
2014.10 - 2020.07
- Multi-task worked under fast pace in support of the supply chain fulfillment cycle by utilizing SAP
- Communicated and coordinated with supply chain planners at each production plant in Europe, APAC, and North and South America regarding production plan changes and monitor demands
- Managed phase-in (SOP; start of production) and Phase-out (EOP; end of production) processes
- Interacted with Sales and Engineering regularly
- Monitored shipments from production plants to customers by communicating with third party logistics carriers and optimized transportation scheduling and coordinated alternative solutions with delivery
- Controlled inventory levels appropriately in warehouses
Translator and Interpreter
Tokai Rubber Industries, Ltd.
2014.05 - 2014.10
- Translated contracts and business law documents, and and interpreted conference calls for executives from Japan and Germany.
Logistics Assistant / Sales Representative & Accounting Support
Astrodesign, Inc.
2012.04 - 2014.03
- Helped establish the start-up division for a Japan-based company, growing the team from 4 to 8 members, and interacted with headquarters to support sales, engineering, and logistics
- Managed product logistics, including coordinating with forwarders and customs, handling inventory control, reducing shipping/duty costs, and processing import/export documentation
- Supported sales and accounting operations, including creating sales orders/invoices, managing customer information, booking travel, issuing invoices, processing payments, and handling monthly expenses.
Logistics Assistant / Marketing & Sales Representative & Accounting Support
SUSUMU International U.S.A.
2010.04 - 2012.03
- Performed multiple tasks located at San Jose branch office with headquarters in Japan
- Handled logistics related to product orders and delivery which included managing incoming and outgoing products fulfillment, issuing PO’s and expediting delivery dates
- Managed marketing and sales operations, such as creating sales reports with Excel, analyzing sales performance, providing product information to customers and updating customers data.
Assistant for System Engineers
NEC Nexsolutions, Ltd.
2008.01 - 2008.06
- Supported engineers at meetings by recording and transcribing minutes as well as produced and revised software operation manuals for clients.
Assistant for Sales Representative & System Engineers
NTT Communications Corporation
2004.03 - 2007.12
- Supported operational tasks for sales and system engineers
- Negotiated with the Sales Promotion Division to gain approval to offer discounts to former clients
- Communicated problem resolution to several divisions which expedited resolution of issues
- Generated multiple documents, such as sales reports, reference documents for billed amount, and conference documents
- Utilized Excel, Word, and PowerPoint to create variety of documents.
System Engineer (Entry-level)
Business Brain Showa-Ota, Inc.
2002.04 - 2003.11
- Gained increased knowledge as part of the engineering team
- Structured client-server architecture by installing the licensed software in clients’ environment Customized the software by programming (Visual Basic)
- Supported clients when having difficulties to utilize the software
- Demonstrated the operation of the software and trained clients
- Produced instruction documents.
Education
Associate of Arts Marketing Management /Associate of Arts Business and CIS Emphasis -
De Anza College
Cupertino, CA12.2012
Bachelor of Engineering -
Chuo University
Tokyo, Japan03.2002
Skills
- HR policies and procedures
- Onboarding and Orientation
- Benefits Administration
- Employee Relations Management
- Employee Counseling
- Background Checks
- Employment law compliance
- Internal Communications
- Exit Interviews
- Compensation and benefits
Languages
Javanese
Native or Bilingual
Timeline
HR Generalist
Mitsui Home America LLC
2020.07 - Current
Supply Chain Management
Continental Tire Japan Co., Ltd.
2014.10 - 2020.07
Translator and Interpreter
Tokai Rubber Industries, Ltd.
2014.05 - 2014.10
Logistics Assistant / Sales Representative & Accounting Support
Astrodesign, Inc.
2012.04 - 2014.03
Logistics Assistant / Marketing & Sales Representative & Accounting Support
SUSUMU International U.S.A.
2010.04 - 2012.03
Assistant for System Engineers
NEC Nexsolutions, Ltd.
2008.01 - 2008.06
Assistant for Sales Representative & System Engineers
NTT Communications Corporation
2004.03 - 2007.12
System Engineer (Entry-level)
Business Brain Showa-Ota, Inc.
2002.04 - 2003.11
Associate of Arts Marketing Management /Associate of Arts Business and CIS Emphasis -
De Anza College
Bachelor of Engineering -
Chuo University
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