Makia Montgomery
Winnsboro,LA
Summary
Successful at keeping dietary operations running smoothly, maintaining costs and improving menu offerings. Bringing expertise in food safety, good communication skills and an adaptable approach to solving routine and complex issues. Experienced in coordinating nutrition care with healthcare team. Strong supervisor with an understanding of food production, cleaning and recordkeeping needs. Conversational skills in [Language].
Overview
8
8
years of professional experience
Work History
Certified Dietary Manager
Legacy Nursing And Rehabilitation
01.2022 - Current
- Fostered a positive work environment that encouraged teamwork, creativity, and open communication among staff members.
- Partnered with dietitians in assessing patients' needs for therapeutic diets upon admission or during their stay at the facility.
- Participated in interdisciplinary meetings to provide expertise on patient nutritional care, supporting holistic treatment approaches.
- Frameworked monthly menus based on seasonal ingredients availability while adhering to nutritional guidelines.
- Monitored staff performance through evaluations and feedback sessions, addressing any areas needing improvement proactively.
- Coordinated with vendors to source high-quality ingredients at competitive prices, maintaining strong relationships for long-term partnerships.
- Ensured compliance with federal, state, and local regulations by staying current on industry best practices and adapting procedures accordingly.
- Proactively addressed potential issues impacting meal service quality or patient satisfaction by analyzing trends and implementing necessary changes.
- Reduced food waste by closely monitoring inventory levels and adjusting purchasing practices accordingly.
- Led the development of special event menus for holidays or themed days at the facility, promoting variety in meal offerings.
- Improved patient satisfaction by developing and implementing customized meal plans according to their dietary needs and preferences.
- Managed a team of dietary aides, providing ongoing coaching and support to ensure high-quality meal services for patients.
- Successfully resolved patient concerns or complaints related to meals or service quality by taking prompt corrective actions when needed.
- Optimized kitchen efficiency for better meal preparation and delivery, ensuring timely service to patients.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Visited with residents to inquire about satisfaction, quality, and personal preferences.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Dietary Cook
Legacy Nursing & Rehabilitation Center
03.2016 - Current
- Ensured consistent flavor profiles across dishes by carefully measuring ingredients according to established recipes.
- Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
- Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
- Ensured timely meal service by coordinating cooking schedules and prioritizing tasks based on patient needs.
- Kept accurate records of patient dietary information for reference during meal planning and preparation stages.
- Followed standard recipes, menus and apportions according to established standards.
- Trained new staff members in kitchen procedures, equipment usage, and recipe preparation to maintain quality standards.
- Promoted teamwork among kitchen staff by fostering open communication and addressing issues promptly.
- Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
- Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
Overnight Stocker
Walmart
07.2021 - 01.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Education
Associate of Applied Science - Medical Assisting
Career Technical College
Monroe, LA01.2012
High School Diploma -
Franklin Parish High School
Winnsboro, LA05.2009
Skills
- Meal Preparation
- Dietary modifications
- Allergen awareness
- Therapeutic Diets
Timeline
Certified Dietary Manager
Legacy Nursing And Rehabilitation
01.2022 - Current
Overnight Stocker
Walmart
07.2021 - 01.2022
Dietary Cook
Legacy Nursing & Rehabilitation Center
03.2016 - Current
Associate of Applied Science - Medical Assisting
Career Technical College
High School Diploma -
Franklin Parish High School
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