Makia Sutton
Forklift
Oklahoma City,OK
Summary
Reliable shipping and receiving associate trained in shipping and receiving. Accomplished in handling fast-paced work with professionalism and minimizing discrepancies by meticulously reviewing errors. Quick learner with excellent technical abilities. Talented administrative professional knowledgeable about methods for managing inbound and outbound shipments. Fully versed in computerized tracking,. Dependable in following up on issues. Diligent and thorough Shipping and Receiving Clerk with excellent attention to detail and in-depth understanding of shipment tracking and support. Keeps center moving smoothly with accurate records and timely processing. Careful about finding and correcting errors. Hardworking and punctual, works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
16
16
years of professional experience
Work History
Shipping and Receiving Associate
OGE Energy
Oklahoma City, OK
05.2022 - 07.2023
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Obtained required documentation to process shipments and support movement.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Prepared outbound shipments for delivery by selecting appropriate packages and labeling with required information.
- Loaded and unloaded trucks using a forklift or pallet jack in a safe manner.
- Maintained accurate records of received goods and shipped orders in computerized inventory system.
- Communicated with vendors regarding backorders, damages, shortages, returns and other issues related to receiving process.
- Provided customer service support when needed by answering inquiries about orders via phone or email.
- Picked materials from warehouse shelves based on customer orders for shipment preparation.
- Followed all safety regulations when handling hazardous materials during the shipping and receiving process.
- Received and verified incoming shipments to ensure accuracy of order quantities and product types.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Maintained inventory of shipping materials and supplies.
Production Operator/Auditor
FedEx
Oklahoma City, OK
03.2020 - 12.2021
- Recognized defective material and reported issues to management.
- Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Sorted and packaged products to prepare for processing or shipment.
- Examined final products for conformance with quality and design standards.
- Boxed, labeled and moved items to keep production lines moving swiftly.
- Inspected and repaired products to meet project expectations.
- Set up and tended equipment with machine operators to complete runs.
- Attended regular training sessions to increase machine operating skills.
Business Owner
Eternal Healing Massage llc
Edmond, OK
01.2010 - 04.2019
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Interviewed, trained and supervised employees.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Resolved issues quickly through meticulous research and quick decision-making.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Set pricing structures according to market analytics and emerging trends.
- Conferred with customers to understand needs and finalize purchase orders.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Cashier
Carl's Jr
Oklahoma City, OK
02.2007 - 11.2009
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Associate of Applied Science - Culinary Arts
Augusta Escoffier School of Culinary Arts
Boulder, CO11.2022
Skills
- Safety Procedures
- Warehousing Operations
- Records Management
- Interpersonal Skills
- Material Handling
- Shipment Processing
- Warehouse Picking
- Forklift Operation
- Palletizing
- Flatbeds and Utility Beds
- Team Player
- Warehouse Operations
- Heavy Equipment Operation
Timeline
Shipping and Receiving Associate
OGE Energy
05.2022 - 07.2023
Production Operator/Auditor
FedEx
03.2020 - 12.2021
Business Owner
Eternal Healing Massage llc
01.2010 - 04.2019
Cashier
Carl's Jr
02.2007 - 11.2009
Associate of Applied Science - Culinary Arts
Augusta Escoffier School of Culinary Arts
Similar Profiles
KIMBERLY DANGERFIELDKIMBERLY DANGERFIELD
Business System Analyst Sr at OGE EnergyBusiness System Analyst Sr at OGE Energy
Joseph SuttonJoseph Sutton
Fleet Mechanic at OGE EnergyFleet Mechanic at OGE Energy
Ryan Lee, MBARyan Lee, MBA
Lead Program Manager/Specialist at OGE EnergyLead Program Manager/Specialist at OGE Energy