Makiah Spencer
Taylorsville,UT
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Best Western
10.2023 - Current
- Greeted, and checked in hotel guests with professional attitude
- Answered incoming telephone calls to answer questions, book reservations and take messages for staff
- Monitored security cameras to maintain safety within building
- Collected payments
- Assisted with laundry when needed
- Prepared and cleaned up breakfast occasionally
- Problem solving skills to assist guest complaints
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Prepared various breakfast dishes, resulting in a diverse and satisfying menu to cater to guest preferences.
- Restocked serving dishes, utensils, and condiments as needed to ensure optimal availability for guests throughout breakfast service hours.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Seasonal Weed Technician
Duchesne County
05.2022 - 10.2023
- Drove, used, maintained and properly operated equipment, including truck and sprayer
- Performed inspection and treated noxious weeds of customer properties
- Filled sprayer tanks with water and chemicals according to formulas
- Interacted with customers to assist with questions and concerns
Parts Advisor
L&L Motors
10.2022 - 05.2023
- Utilized computer systems for inventory management, order tracking, and customer database maintenance
- Completed daily deliveries and pick-ups across service area for dealer parts department
- Received and processed daily parts orders for customer pickup
- Kept parts department clean and professional
- Managed inventory by updating qty on hand regularly and restocking shelves
- Communicated daily with service department to provide necessary parts for repairs
Call Agent
Sportsmans Warehouse
03.2019 - 05.2022
- Maintained records of each call answered and actions taken accordingly
- Placed orders for customers, issued refunds and exchanges, explained products, store policies, questions, worked with other locations and different departments throughout the united states
- Handled high-volume incoming calls and assisted each situation as needed
- Problem solving skills used for customer complaints and issues
Education
High School -
Herriman High School
05.2018
Skills
- Cash Handling
- Customer Service
- Active Listening
- Adaptability
- Professionalism
- Attention to Detail
- Problem Solving
- Multitasking Abilities
- Supply Ordering
- Reliability
Timeline
Front Desk Receptionist
Best Western
10.2023 - Current
Parts Advisor
L&L Motors
10.2022 - 05.2023
Seasonal Weed Technician
Duchesne County
05.2022 - 10.2023
Call Agent
Sportsmans Warehouse
03.2019 - 05.2022
High School -
Herriman High School
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