Makiah Taylor
Indianapolis,IN
Summary
Resource dedicated to providing elevated customer service to generate loyal clientele. Dependable years of experience in cleaning vehicle exterior and interior using cleaning solutions, water, cloths and brushes. Proficient in applying paints, dyes, polishes, conditioners, waxes and masking materials to vehicles to preserve, protect and restore color or condition.
Overview
2
2
years of professional experience
Work History
Car Wash Attendant
Mike's Car Wash & The Lube Shop
07.2022 - Current
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
Customer Service Representative
ATS Imperial
01.2022 - 06.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
Warren Central High School
Indianapolis, IN05.2026
Skills
- Flexible Work Schedule
- Strong Communication Skills
- Teamwork and contribution
- Customer Service
- Physical stamina and strength
- Customer Retention
- Professional Appearance
Timeline
Car Wash Attendant
Mike's Car Wash & The Lube Shop
07.2022 - Current
Customer Service Representative
ATS Imperial
01.2022 - 06.2023
High School Diploma -
Warren Central High School
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