Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Makiaya Peterson

Jacksonville,FL

Summary

Skilled in managing access control , shipping and receiving, and critical problem-solving. Known for maintaining professionalism in customer interactions and managing inquiries effectively.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Warehouse Package Handler

UPS
07.2024 - Current
  • Maximized storage space utilization by organizing packages in a logical, systematic manner according to size and weight.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Checked products for damage or other issues before packing into boxes.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Amazon Delivery Driver

307 Logistics
02.2021 - 04.2024
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Cashier

Wendys Fast Food
05.2020 - 01.2021
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Greeted customers entering store and responded promptly to customer needs.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Security

Florida Security School
REMOTE
11-2024

High School Diploma -

Westside Highschool
Jacksonville FL
05-2020

Skills

  • Heavy Lifting
  • Shipping and receiving
  • Sorting Packages
  • Customer Service
  • Active Listening
  • Problem-solving abilities

Certification

  • Basic Security Officer Training Certification - Class D guard card

Languages

English
Native or Bilingual

Timeline

Warehouse Package Handler

UPS
07.2024 - Current

Amazon Delivery Driver

307 Logistics
02.2021 - 04.2024

Cashier

Wendys Fast Food
05.2020 - 01.2021

Security

Florida Security School

High School Diploma -

Westside Highschool

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Makiaya Peterson