Makida Jacobs
Newark,NJ
Overview
3
3
years of professional experience
Work History
Bank Teller
Republic Bank-Georgetown
06.2023 - 05.2024
- My previous position at Republic Bank Guyana entailed working in a background department counting cash that was placed in a night safe and depositing it into the costumers account
- In this department I learned to work together as a team with my colleagues and ask necessary questions to be better at my job.I was then promoted to a teller position that included customer care, deposits, withdrawals, cashing cheques and acquiring manager cheques
- My familiarity as a teller was outstanding, I learned to be patient with the customers and to empathise with them or give helpful suggestions
- These experiences helped me to be better and this encouraged me to help my colleagues during any situation
- With a great work environment I was able to successfully promote the different loans available for the customers with the help of my supervisors
- The experience and confidence I achieved caused a difference in my work ethic, it was an admirable and smooth transition into making my customer feel satisfied after their transaction
- During work hours I was able to be helpful and professional where I was needed and after working hours I assisted with other departments
- My teller experience was excellent;I gained patience, empathy, and the ability to offer useful ideas to customers who were unsure
- These experiences improved me and gave me the confidence to support my coworkers in any circumstance.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service Associate
4 Princess Car Rental-Georgetown
08.2021 - 04.2023
- I worked as a CSA for my parents business
- Under their supervision I was able to provide customers with the information they need, offer solutions.
Education
High school diploma -
North Georgetown Secondary School
06.2021
Skills
- Cash Handling
- Cashiering
- Typing
- Guest Services
- Teamwork
- Time management
- Adaptability
- Customer service
Timeline
Bank Teller
Republic Bank-Georgetown
06.2023 - 05.2024
Customer Service Associate
4 Princess Car Rental-Georgetown
08.2021 - 04.2023
High school diploma -
North Georgetown Secondary School
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