Makiesha Resha
Indianapolis,IN
Summary
Service-oriented hospitality professional with expertise in VIP service and both front-of-house and back-of-house operations. Managed banquet setups and breakdowns, food preparation, and beverage service, ensuring quality standards. Leveraged POS systems for accurate transactions and delivered attentive guest service, enhancing overall dining experiences.
Overview
1
1
year of post-secondary education
28
28
years of professional experience
Work History
Hospitality Team Member
N/A
Franklin, KY
10.2026 - Current
Delivered VIP gold and silver service, ensuring high guest satisfaction.
Captain
Executed set up and breakdown for events, maintaining efficient workflow.
Coordinated communication between kitchen and dining areas, enhancing service efficiency.
PREP AND LINE COOK
BANQUET CAPT SERVER BARTENDER
Gaylord Opryland
Nashville, Tn
09.1998 - 05.2005
- Served guests in Gaylord Opryland restaurants with prompt, polished hospitality.
- Mixed cocktails and poured beverages following resort bar standards.
- Ensured accuracy in handling cash and credit transactions to maintain financial integrity.
Education
Associates - Audio Engineering
SAE
Nashville, Tn 09.2012 - 04.2013
Skills
- Beverage service
- Cash handling
- POS systems
- Banquet setup
- Food preparation
Timeline
Hospitality Team Member
N/A
10.2026 - Current
Associates - Audio Engineering
SAE
09.2012 - 04.2013
BANQUET CAPT SERVER BARTENDER
Gaylord Opryland
09.1998 - 05.2005