Summary
Overview
Work History
Education
Skills
Timeline
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Makija Merriweather

Blytheville,AR

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Sales Assistant/Payment Specialist

Instant Autos and More Co.
12.2023 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Receptionist

Arkansas Workforce Center
09.2022 - 12.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Education

Certificate - Phlebotomy

Arkansas Northeastern College
Blytheville, AR
12.2024

High School Diploma -

Blytheville High School
Blytheville, AR
05.2018

Skills

  • Typing Speed
  • Phone Etiquette
  • Goal-Oriented
  • File Maintenance
  • Customer Service
  • Understanding Customer Needs
  • Remote Office Availability
  • Microsoft Office
  • Teamwork and Collaboration
  • Problem Resolution
  • Data Entry
  • Order Processing
  • Issue and Complaint Resolution

Timeline

Sales Assistant/Payment Specialist

Instant Autos and More Co.
12.2023 - Current

Receptionist

Arkansas Workforce Center
09.2022 - 12.2023

Certificate - Phlebotomy

Arkansas Northeastern College

High School Diploma -

Blytheville High School

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Makija Merriweather