Overview

Summary

Work History

Education

Skills

Accomplishments

Interests

Portfolio

Timeline

Makilah Cunningham

San Antonio,Texas

Overview

years of professional experience

Summary

Experienced with mechanical and electrical system maintenance, ensuring optimal performance and safety. Utilizes diagnostic tools and techniques to troubleshoot and resolve issues efficiently. Knowledge of preventive maintenance practices that minimize downtime and extend equipment lifespan.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Experienced with sales strategy development, team leadership, and relationship management. Utilizes effective sales techniques to drive revenue growth and customer satisfaction. Track record of fostering collaborative team environments and achieving sales targets.

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Work History

Maintenance Technician

CWS Apartments

San Antonio, TX

12.2023 - Current

Performed preventive maintenance to reduce equipment failures and keep properties operational.
Diagnosed and repaired plumbing, electrical, HVAC, and appliance issues across apartment units.
Coordinated work orders with property management and responded promptly to resident maintenance requests.
Inspected vacant units, completed make-ready work, and prepared apartments for new residents.
Monitored inventory, ordered parts, and maintained organized supply and equipment records.
Troubleshot equipment breakdowns and performed preventive maintenance.

Commissioned Artwork

Self Employed Web

01.2016 - Current

Created customized digital artworks for individual clients to fulfill specific artistic visions
Self-motivated, with a strong sense of personal responsibility.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.

Technician

Discount Tire Store

Boerne, TX

11.2022 - 12.2023

Managed customer purchase transactions end-to-end to support sales operations.
Supported customer needs to improve satisfaction and ensure timely resolution of requests.
Led team activities to support operational continuity and timely completion of assigned work.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated strong organizational and time management skills while managing multiple projects.
Installed, balanced, and rotated tires to maintain vehicle performance and safety.
Planned, developed, and provided training to maintain consistent operational competency.

Sales Associate

Maurices

Chambersburg, PA

07.2022 - 11.2022

Assisted customers in selecting styled ensembles that met their personal needs
Handled cash and credit payments accurately
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.

Instructor

Board & Brush Chambersburg

Chambersburg, PA

03.2022 - 09.2022

Guided patrons in the creation of handmade decorations.
Delivered engaging instruction across diverse learner levels and abilities.
Delivered instruction using varied teaching methods to support diverse learner needs.
Assessed student progress and adjusted instruction to improve comprehension and retention.

Cashier

Helen’s Hot Chicken

Atlanta, GA

07.2020 - 10.2020

Processed customer transactions efficiently
Resolved customer issues and provided support
Processed dine-in and takeout orders quickly using POS systems with accurate payment handling.
Reconciled cash drawers and balanced end-of-shift registers to maintain financial accuracy.
Trained new cashiers on register procedures, menu knowledge, and checkout accuracy.

Student Assistant

Georgia State University

Atlanta, GA

05.2018 - 10.2018

Coordinated visitor check-in process
Facilitated customer purchases
Coordinated daily administrative support, prioritizing requests and maintaining accurate records.
Assisted faculty and staff with routine operations, resolving issues promptly and professionally.
Worked effectively in fast-paced environments.

Education

Bachelor of Art - Studio Art

Georgia State University

Atlanta, Georgia

09-2020

Skills

Has worked extensively with Microsoft Office, Internet, and Social Media
Competent in directing individual clients' desire for digital and traditional art pieces
Capable of working independently on projects as well as with a team
Self motivated as well as willing and open to learn
Two years experience in customer service with adults and children
Experience in Python, Maya, Unity3D and video editing
Experience in Adobe InDesign, Adobe Illustrator, Microsoft Word, HTML, and Adobe Photoshop as well as photography
Project Manager, usually Leading and organizing weekly events for two years
Preventive Maintenance

Mechanical troubleshooting
Apartment maintenance
HVAC systems
Customer service
Microsoft Office Suite
Microsoft PowerPoint
Technical support
Product sales

Accomplishments

Fall 2016 Dean’s List
Spring 2017 Dean’s List
Fall 2017 Dean’s List
Fall 2019 Dean’s List
Spring 2019 Dean’s List

Interests

I have a passion for photography and editing photos
Creating digital artwork using software like Photoshop, Illustrator, or Procreate
Graphic Design
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Video Gaming
DIY and Home Improvement
Watching Movies and TV Shows
Auto Repair/Restoration
I like working with my hands and fixing things
Dungeons & Dragons

Portfolio

FEATURED

Widow Redraw

Saving Earth

Commander Crow