Makisha Willis
Clinton Township,MI
Summary
- Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
- Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
Work History
Owner/Operations Manager
Savvy's Slider
07.2022 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Teacher
Detroit Public Schools
06.2009 - 06.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
Teacher Leader
Conner Creek Academy Elementary
02.2002 - 06.2009
- Increased student engagement by incorporating hands-on activities and group projects into lesson plans.
- Established high expectations for student behavior and academic performance, consistently holding all students accountable for meeting these standards.
- Enhanced students'' critical thinking skills through the use of inquiry-based learning techniques.
- Collaborated with colleagues to develop cross-curricular lessons, maximizing student understanding of interconnected concepts.
Education
Teacher Certification - Elementary Education
U OF D MERCY OF DETROIT
Detroit, MI01.2009
Master of Arts - Curriculum And Instruction
Central Michigan University
Mount Pleasant, MI05.2004
Bachelor of Science - Family And Consumer Sciences Education
Tennessee State University
Nashville, TN05.2000
Skills
- Administrative Oversight
- Labor Relations
- Business Management
- Leadership Abilities
- Team Building
- Performance Monitoring
- Staff Training
Timeline
Owner/Operations Manager
Savvy's Slider
07.2022 - Current
Teacher
Detroit Public Schools
06.2009 - 06.2022
Teacher Leader
Conner Creek Academy Elementary
02.2002 - 06.2009
Teacher Certification - Elementary Education
U OF D MERCY OF DETROIT
Master of Arts - Curriculum And Instruction
Central Michigan University
Bachelor of Science - Family And Consumer Sciences Education
Tennessee State University
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