Makisha Willis
Clinton Township,MI
Summary
- Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
- Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
Work History
Owner/Operations Manager
Savvy's Slider
Detroit, MI
07.2022 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Teacher
Detroit Public Schools
Detroit, MI
06.2009 - 06.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
Teacher Leader
Conner Creek Academy Elementary
Warren, MI
02.2002 - 06.2009
- Increased student engagement by incorporating hands-on activities and group projects into lesson plans.
- Established high expectations for student behavior and academic performance, consistently holding all students accountable for meeting these standards.
- Enhanced students'' critical thinking skills through the use of inquiry-based learning techniques.
- Collaborated with colleagues to develop cross-curricular lessons, maximizing student understanding of interconnected concepts.
Education
Teacher Certification - Elementary Education
U OF D MERCY OF DETROIT
Detroit, MI01.2009
Master of Arts - Curriculum And Instruction
Central Michigan University
Mount Pleasant, MI05.2004
Bachelor of Science - Family And Consumer Sciences Education
Tennessee State University
Nashville, TN05.2000
Skills
- Administrative Oversight
- Labor Relations
- Business Management
- Leadership Abilities
- Team Building
- Performance Monitoring
- Staff Training
Timeline
Owner/Operations Manager
Savvy's Slider
07.2022 - Current
Teacher
Detroit Public Schools
06.2009 - 06.2022
Teacher Leader
Conner Creek Academy Elementary
02.2002 - 06.2009
Teacher Certification - Elementary Education
U OF D MERCY OF DETROIT
Master of Arts - Curriculum And Instruction
Central Michigan University
Bachelor of Science - Family And Consumer Sciences Education
Tennessee State University