Makiya Christensen
Salt Lake City
Summary
I am a highly motivated, competitive, and goal oriented individual looking to make an impact in the workforce. A Division I athlete bringing my on the field experience and additional experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. I am committed to making meaningful and impactful contributions to a future employer.
Overview
4
4
years of professional experience
Work History
Division 1 Soccer Player
Loyola Marymount University Athletics
08.2021 - 05.2025
- Executed game strategies in high-pressure situations, enhancing team performance and cohesion.
- Analyzed opponent tactics to develop effective counter-strategies during matches.
- Collaborated with coaching staff to refine training programs and improve player skills.
- Mentored junior players, fostering skill development and teamwork principles on and off the field.
- Assisted in organizing team events and community outreach initiatives, promoting sportsmanship and university representation.
- Maintained drive and determination to obtain personal and team objectives and goals.
Assistant Athletic Trainer
Loyola Marymount University Athletics
01.2023 - 05.2025
- Assisted in the coordination of sports medicine services at home games, ensuring a safe environment for all participants.
- Developed strong rapport with athletes to foster trust and improve adherence to prescribed treatment plans.
- Managed inventory of medical supplies, maintaining adequate stock levels while adhering to budget constraints.
- Contributed to a positive athletic department culture by fostering open communication, mutual respect, and collaboration among staff members.
- Applied therapeutic modalities and procedures to treat injuries.
Customer Service/Sales Assistant
Loyola Marymount University
01.2024 - 05.2025
- Resolved customer inquiries and complaints through effective communication and problem-solving skills.
- Processed transactions accurately using point-of-sale systems, ensuring seamless checkout experiences.
- Trained new staff on customer service protocols and sales techniques to ensure consistent service quality.
- Developed relationships with regular customers, fostering loyalty through personalized service and follow-up communication.
- Managed multiple priorities simultaneously during high-traffic periods, maintaining composure under pressure while providing superior service levels at all times.
- Exceeded daily sales quotas through proactive outreach efforts, leading to consistent top-tier performance rankings among colleagues.
Education
Bachelor of Science - Psychology
Loyola Marymount University
Los Angeles, CA05-2025
Skills
- Active learning
- Goal oriented
- Critical thinking
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Relationship building
- Decision-making
- Teamwork and collaboration
- Assertiveness
- Accountability
- Multitasking and organization
- Complaint resolution
Timeline
Customer Service/Sales Assistant
Loyola Marymount University
01.2024 - 05.2025
Assistant Athletic Trainer
Loyola Marymount University Athletics
01.2023 - 05.2025
Division 1 Soccer Player
Loyola Marymount University Athletics
08.2021 - 05.2025
Bachelor of Science - Psychology
Loyola Marymount University
Similar Profiles
YU-CHE SHENYU-CHE SHEN
Post Production Assistant at Loyola Marymount University AthleticsPost Production Assistant at Loyola Marymount University Athletics
Makenna McNuttMakenna McNutt
Marketing Assistant at Loyola Marymount University AthleticsMarketing Assistant at Loyola Marymount University Athletics
Julia GamacheJulia Gamache
Head Coach, Men's Rowing at Loyola Marymount University AthleticsHead Coach, Men's Rowing at Loyola Marymount University Athletics
Jayden DueJayden Due
Office Administrative Assistant at On Track Mortgage SolutionsOffice Administrative Assistant at On Track Mortgage Solutions
Perla VegaPerla Vega
Lead Cleaning Specialist at Magic Lady Proffesional CleaningLead Cleaning Specialist at Magic Lady Proffesional Cleaning