Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Makiya Crews

Seymour,IN

Summary

I am diligent and have worked a multitude of various jobs. I worked as a babysitter for a neighbor when I was younger and have looked after the house and animals for hours at a time on my own. I have been around animals and kids all my life and work well with both adults and children.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Overnight Stocker

Walmart
Seymour, IN
10.2023 - 12.2023
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Maintained an orderly appearance at all times throughout the store.
  • Identified and quickly handled spill clean-up.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Operated forklift and pallet jack to transport heavy loads.
  • Followed instructions to properly arrange merchandise items.
  • Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Operated forklift and pallet jacks to unload trucks and move products throughout the store.
  • Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
  • Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
  • Picked up boxes and related trash from sales floor.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Gathered assigned merchandise and transported to store floor locations using hand trucks.

Dispatcher

Jackson County Sheriff's Department
Brownstown, IN
06.2023 - 11.2023
  • Relayed work orders and information between work crews, supervisors, and field personnel.
  • Alerted personnel of road and weather hazards to minimize accidents and delays.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Maintained current knowledge of personnel in field and completed deliveries or delays.
  • Advised personnel about accidents, weather conditions or other hazards.
  • Identified locations and needs of callers to accurately send assistance.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Interacted with local law enforcement agencies when responding to incidents in progress.
  • Utilized various software systems to facilitate movement, planning and scheduling.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Tracked changes in computer system to keep records current and accurate.
  • Created daily reports detailing response times, call volumes, and other pertinent information.
  • Monitored personnel or equipment locations and utilization to coordinate service and schedules.
  • Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Recorded and maintained files or records of customer requests, work or services performed.

Sandwich Artist

SUBWAY®Restaurants
Seymour, IN
10.2022 - 05.2023
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Operated cash register to accept cash or credit card payment and issue receipt for transaction.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Verified orders and bagged items for easy transport.
  • Maintained cleanliness of work area throughout shift.
  • Monitored temperature of freezers and coolers throughout shift.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Delivered superior customer service focused on quality and meeting customer needs.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
  • Greeted customers and provided product knowledge.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Stocked shelves with products and supplies.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Assembled and served meals according to specific guest requirements.
  • Inspected equipment regularly for proper functioning and sanitation standards.
  • Brewed and served coffee and tea with preferred add-ins.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Sanitized food storage and preparation areas to comply with food health and safety requirements.
  • Operated cash registers to process payments from customers.
  • Scrubbed and polished counters to remove debris and food.
  • Restocked kitchen supplies by rotating food according to dates and [Action].
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
  • Assisted team members during peak hours when necessary.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Tailored orders to address customer allergies and gluten concerns.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Maintained safe food handling practices to prevent germ spread.
  • Answered guest questions, delivering most accurate and updated information available.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Adhered strictly to cash handling policies and procedures.
  • Replenished condiments and other supplies at front counter areas.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Directed patrons to restrooms and other amenities within facility.
  • Kept customer and food preparation areas clean and well-organized.
  • Trimmed meats and cheeses for sandwiches as needed.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Followed established procedures for handling money transactions accurately.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Organized inventory for efficient restocking of products.
  • Organized food preparation stations and regularly replenished supplies.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Stored food properly to prevent spoilage, cross-contamination and illnesses.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Verified that prepared food met quality standards prior to serving it to customers.
  • Delivered products to customer locations on time.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Identified needs of customers promptly and efficiently.
  • Modified existing software systems to enhance performance and add new features.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Planned and completed group projects, working smoothly with others.
  • Understood and followed oral and written directions.

Education

High School Diploma -

Medora Jr & Sr High School
Medora, IN
05-2023

Skills

  • Production Documentation
  • Product Merchandising
  • Equipment Operation
  • Stock Replenishment
  • Good People Skills
  • Fast Learner
  • Creativity
  • Good With Kids
  • Good With Animals

Affiliations

  • Crocheting
  • Knitting
  • Sewing
  • Crafting
  • Drawing
  • Cutting Hair
  • Painting

Certification

  • OSHA Certified

References

References available upon request.

Timeline

Overnight Stocker

Walmart
10.2023 - 12.2023

Dispatcher

Jackson County Sheriff's Department
06.2023 - 11.2023

Sandwich Artist

SUBWAY®Restaurants
10.2022 - 05.2023

High School Diploma -

Medora Jr & Sr High School

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Makiya Crews