Makoa Briones
Honolulu
Summary
Developed strong customer service and multitasking abilities in fast-paced retail environment. Proven ability to handle transactions efficiently while maintaining friendly demeanor. Seeking to transition into new role where these skills can contribute to team success and customer satisfaction.
Personable and customer-focused individual with passion for creating delightful experiences. Possesses knowledge of food safety standards and knack for efficiently handling transactions and inventory. Committed to providing excellent service and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Ice Cream Server/Cashier
Sweet As
Honolulu, USA
03.2024 - 01.2025
- Prepared food items according to recipes and specifications
- Performed daily cleaning duties such as washing dishes, sanitizing surfaces
- Worked collaboratively with other team members to achieve common goals
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Kept tidy and organized area to comply with cleanliness standards.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Provided support to fellow team members when needed, creating a cohesive work environment.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
Back of House Team Member
Chick-fil-A
Honolulu, USA
07.2023 - 10.2023
- Prepared food items according to recipes and specifications
- Performed daily cleaning duties such as washing dishes, sanitizing surfaces
- Worked collaboratively with other team members to achieve common goals
Education
Pursuing Bachelor of Science - Nursing
University of Hawaii At Manoa
Honolulu, HI05-2028
High School Diploma -
Kamehameha Schools
Honolulu, HI05-2024
Skills
- Organizational Skills
- Time Management
- Problem Solving
- Waste Reduction
- Portion Control
- Menu Planning
- Temperature Monitoring
- Task Prioritization
- Quality Assurance
- Cleaning and organization
- Cleaning and sanitizing
- Working under pressure
Timeline
Ice Cream Server/Cashier
Sweet As
03.2024 - 01.2025
Back of House Team Member
Chick-fil-A
07.2023 - 10.2023
Pursuing Bachelor of Science - Nursing
University of Hawaii At Manoa
High School Diploma -
Kamehameha Schools
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