Makoa Serapion
Tempe,AZ
Summary
Entrepreneurial Reseller building relationships with customers to identify sales opportunities. Friendly with excellent interpersonal skills. Quickly mastering product features and usage to facilitate engaging product presentations. Customer-focused Reseller with extensive track record of driving sales for third-party companies. Competitive to increase revenue by identifying customer needs and presenting products. High-performing sales professional with several years of experience in the field. Known for contributions of territory growth and focus on customer satisfaction. Extensive outside sales experience proven to manage and grow customer relationships to expand customer base. Reliable food service worker bringing several years of experience in food preparation and customer service. Took orders and made food quickly. Knowledgeable and experienced in food handling procedures. Enthusiastic food service worker familiar preparing food ingredients and preparing dishes according to recipes. Conscientious and self-directed professional successful at working quickly in independent capacities. Knowledgeable about front of house and back of house protocols with training in cuisine.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clothes Reseller
Myself
Peachtree City, GA
06.2021 - Current
- Conducted regular price comparisons between competitors to ensure competitive pricing.
- Managed inventory levels of clothing items and ensured accuracy of orders.
- Advised customers on styling choices based on their individual needs and preferences.
- Created displays in store windows to promote new merchandise arrivals.
- Maintained a clean and organized workspace for efficient operations.
- Developed strategies for increasing sales volume within the store's target market.
- Organized, sorted and tagged clothes according to size, color, style.
- Provided customer service by answering product questions and resolving issues.
- Monitored customer feedback about products and services via online reviews.
- Received shipments of clothing items from vendors and verified order accuracy.
Moes Team Member
Moes Southwestern Grill
Peachtree City, GA
08.2023 - 06.2024
- Assisted customers with product selection and ordering process.
- Resolved customer issues promptly in a professional manner.
- Monitored expiration dates on food items for freshness assurance.
- Maintained a clean and organized work area throughout shift.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Provided customer service support to ensure satisfaction.
- Operated cash registers to process payments from customers.
- Collaborated with team members to maximize productivity and efficiency.
- Answered phone calls regarding inquiries about products or services.
- Collaborated with team members to achieve daily goals.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Developed positive customer relationships through friendly greeting and excellent service.
- Collaborated with team members to achieve project milestones within set deadlines.
- Rotated through series of different stations based on team needs.
- Looked for ways to go above and beyond job requirements.
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Starrs Mill High School
Fayetteville, GA05-2024
Skills
- Cross-selling abilities
- Brand Promotion
- Social Media Marketing
- Order Fulfillment
- Customer Engagement
- Shipping management
- Shipping
- Online Advertising
- Payment Processing
- Online platforms
- Shipping logistics
- Trend tracking
- Team building
- Public Speaking
- Customer Relations
- Attention to Detail
- Problem-Solving
- Task Prioritization
- Research
- Organization
- Google Drive
- Safe Food Handling
- Inventory Control
- Equipment Maintenance
- Customer Service
- Supply Inventory Management
- Complex Problem-Solving
- Quality Control
- Food safety knowledge
- Heavy Lifting Capacity
- Knife use
- Menu Memorization
- Fast-Paced Environment
- Positive Attitude
- Food allergy awareness
- Cash Register Operation
- Productivity and Efficiency
- Strong Work Ethic
- Quick Learner
- Interpersonal Skills
- Menu item familiarity
- Cleaning and sanitation
- Food Preparation
- Working Quickly
Affiliations
- I worked at Moes Southwest Grill while keeping a 3.6 grade average and starting in varsity sports in high school.
- I volunteered and lead a church small group of elementary school age boys at Southside Church in Peachtree City.
- I also volunteered at the Peachtree City Triathlon, setting up and takedown portions of the race course.
- I also had my own online shop where I resold clothes that I would buy from thrift stores for a profit.
Certification
- I am Word Certified for Microsoft Word.
Accomplishments
- I was Captain of my lacrosse team for my junior and senior years of high school.
- I was also captain of my wrestling team my sophomore and junior year.
Timeline
Moes Team Member
Moes Southwestern Grill
08.2023 - 06.2024
Clothes Reseller
Myself
06.2021 - Current
High School Diploma -
Starrs Mill High School