Makosha B. Pendergraft

Community Service Center operations Associate who performed inventory controls of donated goods. Activities included entering goods into the inventory software, assisting customers with locating items while shopping in the Community Service Center and preparing and completing orders for delivery or pickup. Administrative duties included taking phone calls, setting appointments with customers, and assist with all general functions of the store.

• Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.