Makrem Cherif
Staten Island
Summary
Dynamic Store Manager with proven success at Palm Tree Furniture Corp, enhancing customer relations and driving revenue growth through strategic inventory control and exceptional problem-solving. Skilled in team leadership and training, I foster a positive work environment that boosts employee performance and satisfaction, achieving consistent annual revenue increases.
Knowledgeable [Desired Position] with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Overview
22
22
years of professional experience
Work History
Store Manager
Palm Tree Furniture Corp
05.2016 - 09.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Business Owner
Myself
08.2010 - 09.2015
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong customer relationships through excellent communication and attentive service.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Conducted market research to inform product development decisions and identify potential growth areas.
- Led company through successful rebranding initiative, refreshing image and attracting broader customer base.
Analyst - Transaction Screening
PricewaterhouseCoopers
09.2000 - 05.2009
- Conducted root cause analyses on identified issues, implementing corrective actions to prevent recurrence.
- Enhanced cross-functional collaboration for better risk management and regulatory compliance.
- Provided insightful recommendations for process improvements based on data analysis, enhancing overall effectiveness of the transaction screening program.
- Developed comprehensive reports to track and monitor suspicious activity, ensuring timely action.
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Team leadership and coaching
- Friendly and positive
- Training and mentoring
- Team leadership
- Store merchandising
- Inventory control
- Cash management
- Recruitment and hiring
Timeline
Store Manager
Palm Tree Furniture Corp
05.2016 - 09.2022
Business Owner
Myself
08.2010 - 09.2015
Analyst - Transaction Screening
PricewaterhouseCoopers
09.2000 - 05.2009
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