Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Maksim Kulakevich

Gresham,OR

Summary

Proficient professional mover versed in packing, loading and unloading items as part of commercial and residential moves. Clear communicator and collaborative team player with unparalleled work ethic. Eager to take on increased responsibility and contribute to business success.


Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.

Overview

7
7
years of professional experience

Work History

Professional Mover

All Service Moving
03.2020 - 03.2024
  • Negotiated challenging obstacles like narrow hallways or staircases with large furniture pieces while minimizing property damage risks.
  • Assisted in the disassembly and reassembly of furniture, ensuring all items were properly protected during transport.
  • Displayed strong attention to detail when handling fragile items, ensuring they arrived at their destination undamaged.
  • Used machinery and equipment such as hand dollies, pallet jacks, box cutters, and shrink-wrap.
  • Improved customer satisfaction by efficiently packing, loading, and unloading belongings with care and precision.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across transports.
  • Demonstrated excellent teamwork skills, collaborating with fellow movers to complete tasks quickly and accurately.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 26,000 lbs.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Operated moving vehicles safely and responsibly, adhering to all traffic laws while navigating various routes as needed. (6M, May-Oct)
  • Maintained a clean work environment, disposing of waste materials responsibly after each move.

Part Sales Manager

Auto Zone
07.2018 - 03.2020
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Increased customer satisfaction by providing exceptional service and expert advice on part sales.
  • Boosted sales, effectively upselling and cross-selling relevant products to customers.
  • Collaborated with other departments for smooth coordination of orders, deliveries, and overall customer experience.
  • Trained newly hired sales team in upselling techniques.
  • Prevented store losses using awareness, attention to detail and integrity.
  • Maintained accurate records to ensure proper billing, tracking of warranties, and inventory control.
  • Mentored new sales associates to contribute to store's positive culture.
  • Ordered parts from various distributors to fulfill demands.
  • Ensured compliance with company policies and industry regulations in all aspects of parts sales operations.

Crew Member

Little Caesars
11.2016 - 03.2018
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked front counter, kitchen, and other areas.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Became familiar with products to answer questions and make suggestions.
  • Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
  • Cleaned and maintained all areas of restaurant to promote clean image.




Education

High School Diploma -

Centennial High School
Gresham, OR
06.2017

Skills

  • Superior work ethic
  • Excellent Communication
  • Empathetic understanding
  • Professional demeanor
  • Reliability
  • Adaptability
  • Developing brand messaging
  • Email Communication/Telephone skills
  • Cash Handling and Reconciliation
  • Loss Prevention
  • Suggestive selling
  • Opening/closing procedures

Accomplishments

  • Telephone Service - Professionally processed 30+ calls per day, providing information and service to ensure customer satisfaction.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Resolved product issue through consumer testing.
  • Improved route efficiency by utilizing mobile planning and traffic notification software.

Timeline

Professional Mover

All Service Moving
03.2020 - 03.2024

Part Sales Manager

Auto Zone
07.2018 - 03.2020

Crew Member

Little Caesars
11.2016 - 03.2018

High School Diploma -

Centennial High School

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Maksim Kulakevich